Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.71 - $38.39
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Pension Plan
Tuition Reimbursement
Career development opportunities
Paid Time Off
Flexible work arrangements
Job Description
Founded nearly two hundred years ago, FM is a premier mutual insurance company specializing in property risk management. With a rich heritage rooted in scientific research and engineering expertise, FM is uniquely dedicated to enhancing the resilience of its policyholder-owners—the very organizations it serves. These owners are influential leaders across industries and include one in every four Fortune 500 companies. FM's mission revolves around the shared belief that most property losses are preventable, combining advanced property loss prevention strategies with robust insurance protections to empower clients in managing risks that threaten their business continuity. The company's comprehensive approach strengthens client operations against potential catastrophes by fostering informed, cost-effective risk management decisions.
FM operates as a substantial corporate presence, offering a professional and dynamic work environment located in Boston’s South Station. The company upholds a culture dedicated to excellence, innovation, and integrity, supporting a diverse workforce and ensuring equal employment opportunities. FM provides competitive compensation and an extensive benefits package as part of its commitment to employee well-being and career growth.
The role of Executive Receptionist at FM is critical to maintaining the smooth functioning of its corporate offices and executive operations. This full-time, office-based position demands exceptional organizational skills, discretion, and the ability to anticipate and fulfill the needs of an executive team comprising 8 to 10 senior leaders as well as interstate engagements with members of the Board of Directors. The Executive Receptionist serves as the polished front-facing representative and a professional liaison, ensuring all visitors, executives, and board members experience seamless interactions and support.
Occupying a high-visibility, fast-paced environment across two full office floors covering 56,000 rentable square feet, this position coordinates complex scheduling, manages logistics, and supports an array of executive meetings and corporate events with precision and responsiveness. The role includes responsibilities such as welcoming and managing visitors and security protocols, coordinating logistics for board meetings, tracking action items, and partnering with office operations teams to drive office efficiency and maintain a professional atmosphere.
Candidates should expect to manage a variety of duties including visitor management, executive support, administrative office operations, event coordination, and communication handling with utmost confidentiality. The role commands a high level of executive presence, customer focus, and problem-solving ability, along with proficient use of Microsoft Office and business systems. Relocation assistance is not offered for this position. The compensation is competitive, ranging from $26.71 to $38.39 per hour depending on experience and education, with eligibility for FM’s comprehensive total rewards program covering health benefits, retirement plans, career development, tuition reimbursement, and flexible work options. FM is committed to diversity and inclusion and seeks a candidate who exemplifies professionalism, adaptability, and collaboration within this integral support role.
FM operates as a substantial corporate presence, offering a professional and dynamic work environment located in Boston’s South Station. The company upholds a culture dedicated to excellence, innovation, and integrity, supporting a diverse workforce and ensuring equal employment opportunities. FM provides competitive compensation and an extensive benefits package as part of its commitment to employee well-being and career growth.
The role of Executive Receptionist at FM is critical to maintaining the smooth functioning of its corporate offices and executive operations. This full-time, office-based position demands exceptional organizational skills, discretion, and the ability to anticipate and fulfill the needs of an executive team comprising 8 to 10 senior leaders as well as interstate engagements with members of the Board of Directors. The Executive Receptionist serves as the polished front-facing representative and a professional liaison, ensuring all visitors, executives, and board members experience seamless interactions and support.
Occupying a high-visibility, fast-paced environment across two full office floors covering 56,000 rentable square feet, this position coordinates complex scheduling, manages logistics, and supports an array of executive meetings and corporate events with precision and responsiveness. The role includes responsibilities such as welcoming and managing visitors and security protocols, coordinating logistics for board meetings, tracking action items, and partnering with office operations teams to drive office efficiency and maintain a professional atmosphere.
Candidates should expect to manage a variety of duties including visitor management, executive support, administrative office operations, event coordination, and communication handling with utmost confidentiality. The role commands a high level of executive presence, customer focus, and problem-solving ability, along with proficient use of Microsoft Office and business systems. Relocation assistance is not offered for this position. The compensation is competitive, ranging from $26.71 to $38.39 per hour depending on experience and education, with eligibility for FM’s comprehensive total rewards program covering health benefits, retirement plans, career development, tuition reimbursement, and flexible work options. FM is committed to diversity and inclusion and seeks a candidate who exemplifies professionalism, adaptability, and collaboration within this integral support role.
Job Requirements
- high school diploma or equivalent
- associate or bachelor's degree preferred
- exceptional organizational and multitasking skills
- excellent communication and interpersonal skills
- ability to maintain confidentiality and exercise sound judgment
- ability to work in a fast-paced, dynamic environment
- professional executive presence and polished personal presentation
- experience managing complex scheduling and logistics
- proficiency with office software and communication tools
- ability to collaborate effectively with diverse teams and stakeholders
- strong problem-solving abilities and attention to detail
Job Qualifications
- 5 plus years of administrative, receptionist, or executive support experience
- experience supporting senior executives VP level or higher preferred
- proficiency in Microsoft Office Suite Outlook, Word, Excel, PowerPoint
- experience with HRIS or business systems such as Workday preferred
- strong familiarity with scheduling tools and office coordination systems
Job Duties
- greet and welcome visitors, clients, and employees professionally and engagingly
- answer, screen, and direct incoming calls and inquiries with professionalism and urgency
- manage incoming mail, packages, and deliveries
- oversee visitor access, badging, and security protocols using online systems
- confidently engage with and introduce guests to leadership
- arrange conference rooms, virtual meetings, and related logistics
- prepare meeting materials, agendas, and presentations as needed
- support board-level and leadership meeting coordination
- anticipate scheduling conflicts and proactively resolve issues
- maintain organized filing systems electronic and physical
- draft, proofread, and distribute correspondence and documents
- manage office supplies and coordinate with vendors and service providers
- support general office operations to ensure an efficient and professional environment
- collaborate closely with executive assistants
- plan and coordinate executive meetings, internal events, and site activities
- manage catering logistics and vendor coordination
- arrange car service requests, accommodations, and restaurant reservations
- support board meetings and leadership events with attention to detail
- serve as liaison between executives, employees, and external stakeholders
- handle sensitive and confidential information with discretion
- ensure timely, clear, and professional communication
- build and maintain strong working relationships across all organization levels
Job Criteria
Experience
No experience required
Job Location
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