Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays
Job Description
Our company is a well-established legal services provider known for delivering exceptional support and professional services in a dynamic and fast-paced environment. We are committed to fostering a welcoming atmosphere for all clients, visitors, and employees alike, and pride ourselves on maintaining a workplace culture that promotes teamwork, respect, and the highest standards of service. As a reputable legal firm, our dedication extends beyond legal expertise; we emphasize the importance of customer service and operational excellence to support the overall mission of the company.
The Senior Legal Receptionist and Switchboard position plays a pivotal role in upholding this commitment by serving as the first point of contact for all visitors and callers. This position requires exceptional interpersonal skills and the ability to manage multiple responsibilities efficiently, including greeting guests, managing the switchboard, administrative support, and coordinating daily operations such as scheduling meeting rooms and updating company resources. The ideal candidate will have a background in switchboard operations, strong organizational abilities, proficiency in MS Office applications such as Word and Excel, and an excellent customer service orientation.
This role offers a unique opportunity to be an integral part of a professional team where you will support various departments and contribute to maintaining smooth communication both internally and externally. As a Senior Legal Receptionist and Switchboard operator, your responsibilities will include managing incoming calls from across the United States, providing light administrative support, maintaining promotional materials, and fostering professional relationships across the company. This position emphasizes the importance of flexibility, communication, and organizational skills to navigate the diverse demands of a legal office environment effectively.
In addition to regular office duties, the Senior Legal Receptionist will actively participate in company initiatives and community service events, embodying the vision, values, and mission of the organization. The role demands attention to detail, the ability to perform both routine and varied tasks, and a positive, approachable demeanor. Physical demands include walking, standing, and occasional lifting, making it suitable for candidates who are comfortable in an active office setting.
This full-time position is suited for candidates looking to grow their careers in administrative and customer-facing roles within a prestigious legal environment. Competitive compensation and a supportive team atmosphere make this a desirable opportunity for individuals seeking long-term career development while contributing to the efficient operation of a busy legal firm.
The Senior Legal Receptionist and Switchboard position plays a pivotal role in upholding this commitment by serving as the first point of contact for all visitors and callers. This position requires exceptional interpersonal skills and the ability to manage multiple responsibilities efficiently, including greeting guests, managing the switchboard, administrative support, and coordinating daily operations such as scheduling meeting rooms and updating company resources. The ideal candidate will have a background in switchboard operations, strong organizational abilities, proficiency in MS Office applications such as Word and Excel, and an excellent customer service orientation.
This role offers a unique opportunity to be an integral part of a professional team where you will support various departments and contribute to maintaining smooth communication both internally and externally. As a Senior Legal Receptionist and Switchboard operator, your responsibilities will include managing incoming calls from across the United States, providing light administrative support, maintaining promotional materials, and fostering professional relationships across the company. This position emphasizes the importance of flexibility, communication, and organizational skills to navigate the diverse demands of a legal office environment effectively.
In addition to regular office duties, the Senior Legal Receptionist will actively participate in company initiatives and community service events, embodying the vision, values, and mission of the organization. The role demands attention to detail, the ability to perform both routine and varied tasks, and a positive, approachable demeanor. Physical demands include walking, standing, and occasional lifting, making it suitable for candidates who are comfortable in an active office setting.
This full-time position is suited for candidates looking to grow their careers in administrative and customer-facing roles within a prestigious legal environment. Competitive compensation and a supportive team atmosphere make this a desirable opportunity for individuals seeking long-term career development while contributing to the efficient operation of a busy legal firm.
Job Requirements
- High school diploma or equivalent
- 1-3 years of prior switchboard experience
- Excellent organizational and communication skills
- MS Office Suite experience, specifically Word and Excel
- Excellent customer service skills
- Flexibility and ability to work in a team environment
- Good communication skills
Job Qualifications
- High school diploma or equivalent
- 1-3 years of prior switchboard experience
- Excellent organizational and communication skills
- MS Office Suite experience, specifically Word and Excel
- Excellent customer service skills
- Flexibility and ability to work in a team environment
- Good communication skills
Job Duties
- Greets the public
- Distributes name badges to visitors, temporary employees, etc.
- Schedules meeting rooms for all
- Answers and transfers calls from all over the United States
- Participates enthusiastically in company and community service events
- Performs light administrative duties
- Performs PC support and administrative duties as needed
- Acts as a model for Vision, Values, and Mission
- Builds professional relationships with customers and other teams
- Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
- Responsible for updating the automated messaging center daily
- Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
- Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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