Job Overview
Employment Type
Full-time
Compensation
Salary
Range $101,000.00 - $134,000.00
Work Schedule
Standard Hours
Benefits
Equal opportunity employer
employee training
mentoring program
Career Development
inclusive work environment
Job Description
Marriott International, a globally recognized leader in the hospitality industry, is renowned for its dedication to providing exceptional guest experiences and fostering a diverse and inclusive environment. Marriott operates a vast portfolio of hotels and resorts worldwide, renowned for their impeccable service standards and commitment to excellence. Among its distinguished brands is Westin, which prioritizes wellness and empowering guests to maintain their well-being while traveling. The Westin brand uniquely combines luxury and holistic wellness, aiming to be the preeminent wellness brand in hospitality. At Westin, associates are encouraged not only to support guests' wellness needs but to embrace their personal well-being, fostering a culture of health and vitality across property teams.
The Pastry Chef role at Marriott's Westin brand is a pivotal position responsible for overseeing the daily operations of the pastry department. This leadership role demands a high level of culinary expertise, especially in baking and decorating, as well as strong management skills to lead and develop the pastry team. The Pastry Chef is accountable for ensuring the consistent production of high-quality pastries that meet brand and guest expectations and adheres to stringent food safety and sanitation standards. Beyond managing day-to-day pastry operations, this position involves creative input to develop new pastry recipes and presentations, contributing to menu innovation in collaboration with the Executive Chef.
Additionally, the Pastry Chef plays a crucial role in fostering a positive work environment through effective communication, employee engagement, and mentorship. The role requires supervising employee performance, ensuring all team members maintain the necessary food handling certifications, and driving team productivity. This leader advocates sound business practices by managing departmental budgets, controlling inventory, and minimizing waste, thereby balancing culinary creativity with operational efficiency.
Customer service excellence is a central focus, with the Pastry Chef establishing service standards that go beyond basic expectations to enhance guest satisfaction continuously. This includes handling guest feedback and complaints professionally and representing the property in community events, including providing pastry classes. The role also involves active participation in human resource functions such as staff training, policy enforcement, employee development, and maintaining fair workplace practices.
Marriott International is an equal opportunity employer, valuing the diverse backgrounds of all associates and striving to create an inclusive workplace where every individual can thrive. The Pastry Chef role offers both a challenge and an opportunity to be part of an innovative and supportive team committed to culinary excellence, guest well-being, and personal growth. This position is ideal for passionate culinary professionals who thrive in a dynamic environment and aspire to make a meaningful impact within a renowned global hospitality brand.
The Pastry Chef role at Marriott's Westin brand is a pivotal position responsible for overseeing the daily operations of the pastry department. This leadership role demands a high level of culinary expertise, especially in baking and decorating, as well as strong management skills to lead and develop the pastry team. The Pastry Chef is accountable for ensuring the consistent production of high-quality pastries that meet brand and guest expectations and adheres to stringent food safety and sanitation standards. Beyond managing day-to-day pastry operations, this position involves creative input to develop new pastry recipes and presentations, contributing to menu innovation in collaboration with the Executive Chef.
Additionally, the Pastry Chef plays a crucial role in fostering a positive work environment through effective communication, employee engagement, and mentorship. The role requires supervising employee performance, ensuring all team members maintain the necessary food handling certifications, and driving team productivity. This leader advocates sound business practices by managing departmental budgets, controlling inventory, and minimizing waste, thereby balancing culinary creativity with operational efficiency.
Customer service excellence is a central focus, with the Pastry Chef establishing service standards that go beyond basic expectations to enhance guest satisfaction continuously. This includes handling guest feedback and complaints professionally and representing the property in community events, including providing pastry classes. The role also involves active participation in human resource functions such as staff training, policy enforcement, employee development, and maintaining fair workplace practices.
Marriott International is an equal opportunity employer, valuing the diverse backgrounds of all associates and striving to create an inclusive workplace where every individual can thrive. The Pastry Chef role offers both a challenge and an opportunity to be part of an innovative and supportive team committed to culinary excellence, guest well-being, and personal growth. This position is ideal for passionate culinary professionals who thrive in a dynamic environment and aspire to make a meaningful impact within a renowned global hospitality brand.
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
Job Qualifications
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
Job Duties
- Supervises and manages employees
- understands employee positions well enough to perform duties in employees' absence
- supervises and coordinates activities of cooks and workers engaged in pastry preparation
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- ensures and maintains the productivity level of employees
- supervises pastry preparation shift operations
- communicates performance expectations in accordance with job descriptions for each position
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results
- leads shifts while personally preparing food items and executing requests based on required specifications
- represents the property in media events as needed
- facilitates pastry classes for customers and the community
- develops, designs, or creates new ideas and items for pastry kitchen
- follows proper handling and right temperature of all food products
- maintains food preparation handling and correct storage standards
- recognizes superior quality products, presentations and flavor
- ensures employees maintain required food handling and sanitation certifications
- ensures compliance with all applicable laws and regulations
- assists the Executive Chef with menu development associated with pastry
- operates and maintains all department equipment and reports malfunctions
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- assists in determining how food should be presented and creates decorative food displays
- monitors and provides service behaviors that are above and beyond for customer satisfaction
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed
- sets a positive example for guest relations
- empowers employees to provide excellent customer service
- responds to and handles guest problems and complaints
- interacts with guests to obtain feedback on product quality and service levels
- emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc
- provides specific guidance to prioritize, organize, and accomplish daily pastry operations work
- supports procedures for food and beverage portion and waste controls
- purchases appropriate supplies and manage inventories according to budget
- trains employees in safety procedures
- identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- participates in training staff on menu items including ingredients, preparation methods and unique tastes
- ensures property policies are administered fairly and consistently
- ensures disciplinary procedures and documentation are completed according to standard and local operating procedures and support the peer review process
- reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- uses all available on the job training tools for employees
- solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- analyzes information and evaluating results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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