Executive Meetings Manager

HHM Hotels is a distinguished hospitality company that operates a collection of upscale hotels known for delivering exceptional guest experiences and premium services. With a strong commitment to excellence, innovation, and personalized service, HHM Hotels has established itself as a respected brand in the hotel industry. The company focuses on creating comfortable, welcoming environments that cater to both leisure and business travelers, ensuring that guests receive superior accommodations and amenities throughout their stay. HHM Hotels prides itself on fostering a positive work culture rooted in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, emphasizing the importance of teamwork, respect, and continuous improvement.

The Executive Meetings Manager role at HHM Hotels is a dynamic position focused on overseeing and coordinating small group meetings and room sales, specifically for groups requiring fewer than 20 rooms per night with meeting spaces. This role plays a critical part in meeting and exceeding revenue goals by managing all phases of small meeting groups, including contracts, rooming lists, billing, VIP arrangements, and upgrades. The ideal candidate will be responsible for soliciting, negotiating, and confirming social group blocks booked, while also traveling locally to conduct outside calls, promote the hotel, and evaluate competitor activity. The Executive Meetings Manager will be instrumental in maximizing revenue by selling all hotel facets to previous, current, and potential clients.

In this position, the manager will coordinate various departments' participation in servicing accounts, book functions accurately using SalesPro software, and ensure that meeting and room arrangements meet specifications. Additional responsibilities include supervising banquet operations to maintain high standards of service, handling inquiries and site inspections with professionalism, and assisting the sales and catering department in maximizing group and catering revenues through accurate rate adherence. A strategic thinker, the Executive Meetings Manager will also support long-term operational, financial, and service goals of the Sales and Catering department.

The role demands a high level of customer service, requiring the manager to plan and prepare with all outlets for events, coordinate unique client requirements, and promote hotel services actively. They must identify and deliver on individualized guest needs to provide unmatched experiences. This role includes flexibility as it requires working additional hours as needed or requested. Candidates for this position typically have 2-3 years of conference services sales experience in the hospitality sector, preferably within a luxury establishment, and hold a college degree in hospitality or business administration. Knowledge of sales techniques, closing and negotiating skills, and an understanding of forecasting and budgeting are essential. Familiarity with SalesPro and rooms experience is an advantage.

HHM Hotels offers a comprehensive benefits package that includes medical, dental, and vision health insurance, paid time off, a 401k company match, free basic life insurance, travel discounts, commuter transit and parking benefits, quarterly bonuses, an employee assistance and wellness program, and opportunities for educational and professional development. Working in an environment that supports personal and professional excellence, the Executive Meetings Manager will thrive in a role that offers meaningful work and career growth potential following the outlined career path from Group Sales Manager to Director of Group Sales and ultimately Director of Sales. This role is ideal for someone passionate about hospitality sales and dedicated to delivering outstanding group meeting experiences.