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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Bonuses
Employee assistance program
Educational development
Job Description
HHM Hotels is a distinguished hospitality company that operates a collection of upscale hotels known for delivering exceptional guest experiences and premium services. With a strong commitment to excellence, innovation, and personalized service, HHM Hotels has established itself as a respected brand in the hotel industry. The company focuses on creating comfortable, welcoming environments that cater to both leisure and business travelers, ensuring that guests receive superior accommodations and amenities throughout their stay. HHM Hotels prides itself on fostering a positive work culture rooted in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble,... Show More
Job Requirements
- College degree in hospitality or business administration is required
- 2-3 years conference services sales experience in hospitality preferably in a luxury establishment
- Knowledge of sales techniques including strong closing and negotiating skills
- Understanding of monthly forecasting and annual budget process
- Ability to work additional hours as needed or requested
- Effective communication skills in English both orally and written
- Ability to comply with Hersha and hotel brand standards
Job Qualifications
- College degree in hospitality or business administration
- 2-3 years conference services sales experience in hospitality preferably in a luxury establishment
- Thorough knowledge of sales techniques including strong closing and negotiating skills
- Understanding of monthly forecasting and annual budget process
- SalesPro knowledge a plus
- Rooms experience a plus
Job Duties
- Manage all phases of small meeting groups including contracts, rooming lists, billing, VIPs, upgrades
- Solicit, negotiate and confirm all social group blocks booked
- Travel locally to conduct outside calls, promote the hotel and review competition
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients
- Coordinate various departments participation in servicing accounts
- Book functions accurately into SalesPro and ensure meeting and room arrangements are to specifications
- Perform any other job related duties as assigned
- Assist in supervising the banquet operation to ensure highest standards of service
- Handle all inquiries, site inspections and correspondence with courtesy and professionalism
- Work closely with sales and catering department to maximize group and catering revenues
- Support strategic planning and long term development of Sales and Catering department goals
- Plan and prepare with all outlets for events and coordinate unique client requirements
- Identify, customize and deliver individual guest requirements
- Work additional hours as needed or requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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