Executive Meetings Manager

HHM Hotels is a renowned hospitality group known for its commitment to excellence and delivering unparalleled guest experiences across its luxury establishments. The company prides itself on its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles shape every aspect of the business, from guest interactions to employee engagement, ensuring a culture that fosters growth, service, and operational excellence. With a strong brand presence in the hospitality industry, HHM Hotels continuously strives to innovate and elevate its service offerings, creating memorable stays for guests and fulfilling careers for its team members.

The Executive Meetings Manager role at HHM Hotels is a dynamic and vital position responsible for planning, soliciting, booking, and coordinating small group meetings and room sales, primarily managing groups under 20 rooms per night that require meeting space. This full-time position plays a key role in meeting and exceeding revenue goals through effective negotiation, client relationship management, and seamless coordination with internal departments. The role offers a clear growth trajectory with potential advancement to Group Sales Manager, Director of Group Sales, and ultimately Director of Sales, encouraging ambitious professionals to develop their sales expertise and leadership capabilities within the company.

As an Executive Meetings Manager, you will be tasked with managing all phases of small meeting groups, including contracts, rooming lists, billing, VIP handling, and upgrades. Your responsibilities include soliciting, negotiating, and confirming social group blocks, traveling locally to conduct business promotion and competitor analysis, and maximizing revenue by selling various hotel facets to current, past, and prospective clients. Coordination is key, involving collaboration with sales, catering, banquet operations, and other departments to ensure that group events are executed to the highest standards while enhancing guest satisfaction.

The role requires meticulous attention to detail in booking events accurately using SalesPro, managing customer inquiries and site inspections professionally, and ensuring adherence to pricing strategies to optimize group and catering revenues. Furthermore, the Executive Meetings Manager supports the strategic planning and long-term development objectives of the Sales & Catering department, actively participating in operational, financial, and service goal achievement. Event preparation is carefully planned and tailored to meet client needs, ensuring a personalized experience that promotes the hotel's services effectively.

This position demands working additional hours as needed and requires strong interpersonal skills to handle conflict situations gracefully, manage cash and valuables responsibly, and communicate proficiently in English both orally and in writing. The workplace environment involves indoor work in environmentally controlled settings but requires standing and handling objects, tools, and technology regularly. HHM Hotels offers a professional yet supportive atmosphere that encourages ongoing educational and professional development, complemented by comprehensive benefits designed to enhance employee well-being and job satisfaction.