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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational professional development
Job Description
The Hersha Hospitality Management (HHM) is a renowned company specializing in managing luxury hotels and hospitality services. HHM has established itself as a leader in delivering exceptional guest experiences and premium service standards. With a portfolio of distinguished properties, HHM constantly strives to maintain excellence through innovative management practices and a commitment to employee growth and customer satisfaction. The company emphasizes a corporate culture rooted in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles guide the daily operations and strategic planning to ensure a high-quality, personalized approach to hospitality.Show More
Job Requirements
- College degree in hospitality or business administration
- 2-3 years of conference services sales experience in hospitality, preferably in a luxury establishment
- Strong closing and negotiating skills
- Knowledge of sales techniques
- Understanding of monthly forecasting and annual budgeting process
- Ability to work additional hours when needed
- Effective communication skills in English, both oral and written
- Ability to manage conflict and handle cash or valuables
- Compliance with Hersha and hotel brand standards
Job Qualifications
- College degree in hospitality or business administration
- 2-3 years conference services sales experience in hospitality, preferably luxury establishments
- Thorough knowledge of sales techniques including strong closing and negotiating skills
- Understanding of monthly forecasting and annual budget process
- Knowledge of SalesPro is a plus
- Rooms experience is a plus
Job Duties
- Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals
- Manage all phases of small meeting groups under 20 rooms per night including contracts, rooming lists, billing, VIPs and upgrades
- Solicit, negotiate and confirm all social group blocks booked
- Travel locally to conduct outside calls, promote the hotel and review competition
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients
- Coordinate various departments' participation in servicing accounts
- Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications
- Assist in supervising the banquet operation to ensure the highest standards of service
- Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism
- Work closely with sales and catering department to maximize group and catering revenues by adhering to correct rates and prices
- Support strategic planning and long term development of operational, financial and service goals of the Sales and Catering department
- Plan and prepare with all outlets for events and coordinate unique requirements to meet client needs and promote hotel services
- Identify, customize and deliver individual guest requirements
- Work additional hours as needed or requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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