Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational professional development
Job Description
The Hersha Hospitality Management (HHM) is a renowned company specializing in managing luxury hotels and hospitality services. HHM has established itself as a leader in delivering exceptional guest experiences and premium service standards. With a portfolio of distinguished properties, HHM constantly strives to maintain excellence through innovative management practices and a commitment to employee growth and customer satisfaction. The company emphasizes a corporate culture rooted in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles guide the daily operations and strategic planning to ensure a high-quality, personalized approach to hospitality.
The position available is for a Group Sales Manager responsible for driving sales and revenue through strategic planning and coordination of small group meetings and room sales at one of HHM's luxury hotel properties. This role entails managing all phases of small meetings, typically groups under 20 rooms per night, including handling contracts, rooming lists, billing, VIP guests, and upgrades. The Group Sales Manager will play a critical role in meeting and exceeding revenue goals by booking and coordinating social group blocks and ensuring precise booking functions using SalesPro software. This role requires proactive engagement in promoting the hotel both locally and through competitive research, as well as maximizing revenue by selling all facets of the hotel to potential and existing clients.
This full-time position offers a salary range of $70,000 to $75,000 annually and provides a clear career growth path that includes advancement to Director of Group Sales and eventually Director of Sales. The Group Sales Manager will collaborate closely with various hotel departments to deliver top-tier service and support, ensuring flawless event planning and execution. Responsibilities extend beyond sales to include assisting in the supervision of banquet operations and engaging in strategic planning and long-term development of financial and operational goals for the Sales and Catering department.
Candidates for this role should bring a strong background in conference services sales within hospitality, ideally with experience at luxury establishments. A college degree in hospitality or business administration is required. Essential skills include sales techniques, closing and negotiating capabilities, monthly forecasting, and budget management. Familiarity with SalesPro and experience with rooms reservations is advantageous. The environment is dynamic and customer-focused, demanding excellent communication skills, professionalism, and the ability to manage conflict and interact effectively with both external and internal customers.
HHM offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, 401(k) company matching, travel discounts, and more. Employees enjoy a supportive work environment defined by adherence to high brand standards and a commitment to personal and professional growth. This role is ideal for someone passionate about luxury hospitality sales who seeks a rewarding career with an established leader in the hotel management industry.
The position available is for a Group Sales Manager responsible for driving sales and revenue through strategic planning and coordination of small group meetings and room sales at one of HHM's luxury hotel properties. This role entails managing all phases of small meetings, typically groups under 20 rooms per night, including handling contracts, rooming lists, billing, VIP guests, and upgrades. The Group Sales Manager will play a critical role in meeting and exceeding revenue goals by booking and coordinating social group blocks and ensuring precise booking functions using SalesPro software. This role requires proactive engagement in promoting the hotel both locally and through competitive research, as well as maximizing revenue by selling all facets of the hotel to potential and existing clients.
This full-time position offers a salary range of $70,000 to $75,000 annually and provides a clear career growth path that includes advancement to Director of Group Sales and eventually Director of Sales. The Group Sales Manager will collaborate closely with various hotel departments to deliver top-tier service and support, ensuring flawless event planning and execution. Responsibilities extend beyond sales to include assisting in the supervision of banquet operations and engaging in strategic planning and long-term development of financial and operational goals for the Sales and Catering department.
Candidates for this role should bring a strong background in conference services sales within hospitality, ideally with experience at luxury establishments. A college degree in hospitality or business administration is required. Essential skills include sales techniques, closing and negotiating capabilities, monthly forecasting, and budget management. Familiarity with SalesPro and experience with rooms reservations is advantageous. The environment is dynamic and customer-focused, demanding excellent communication skills, professionalism, and the ability to manage conflict and interact effectively with both external and internal customers.
HHM offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, 401(k) company matching, travel discounts, and more. Employees enjoy a supportive work environment defined by adherence to high brand standards and a commitment to personal and professional growth. This role is ideal for someone passionate about luxury hospitality sales who seeks a rewarding career with an established leader in the hotel management industry.
Job Requirements
- College degree in hospitality or business administration
- 2-3 years of conference services sales experience in hospitality, preferably in a luxury establishment
- Strong closing and negotiating skills
- Knowledge of sales techniques
- Understanding of monthly forecasting and annual budgeting process
- Ability to work additional hours when needed
- Effective communication skills in English, both oral and written
- Ability to manage conflict and handle cash or valuables
- Compliance with Hersha and hotel brand standards
Job Qualifications
- College degree in hospitality or business administration
- 2-3 years conference services sales experience in hospitality, preferably luxury establishments
- Thorough knowledge of sales techniques including strong closing and negotiating skills
- Understanding of monthly forecasting and annual budget process
- Knowledge of SalesPro is a plus
- Rooms experience is a plus
Job Duties
- Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals
- Manage all phases of small meeting groups under 20 rooms per night including contracts, rooming lists, billing, VIPs and upgrades
- Solicit, negotiate and confirm all social group blocks booked
- Travel locally to conduct outside calls, promote the hotel and review competition
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients
- Coordinate various departments' participation in servicing accounts
- Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications
- Assist in supervising the banquet operation to ensure the highest standards of service
- Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism
- Work closely with sales and catering department to maximize group and catering revenues by adhering to correct rates and prices
- Support strategic planning and long term development of operational, financial and service goals of the Sales and Catering department
- Plan and prepare with all outlets for events and coordinate unique requirements to meet client needs and promote hotel services
- Identify, customize and deliver individual guest requirements
- Work additional hours as needed or requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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