Executive Meetings Manager

Hersha Hospitality Management (HHM) is a distinguished hotel management company renowned for operating luxury hotels that prioritize exceptional guest experiences and operational excellence. With a portfolio that includes premier properties, HHM fosters a work culture rooted in innovation, service, and growth. As part of its commitment to maintaining and enhancing its prestigious reputation, the company seeks dedicated professionals who embrace its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It.

The Group Sales Manager role at HHM offers an exciting opportunity for a sales professional who specializes in managing small group meetings and room sales. The position focuses on planning, soliciting, negotiating, booking, and coordinating small meetings with fewer than 20 rooms per night that include meeting space. This role holds critical responsibility in driving revenue growth and achieving sales goals through effective client relationship management and strategic sales initiatives. With a competitive salary ranging from $60,000 to $64,000 annually, the position is designed to attract candidates looking to grow professionally within the hospitality sales industry.

In this role, you will be the point person responsible for all aspects of small meeting groups, including contracts, rooming lists, billing, handling VIP clients, and managing upgrades. You will actively solicit, negotiate, and confirm all social group blocks booked while traveling locally to promote the hotel and gather market intelligence on competitors. Coordination with various hotel departments is essential to ensure seamless servicing of client accounts and maximize hotel revenue through all service facets. Booking accuracy is paramount, utilizing the SalesPro system to confirm meeting and room arrangements meet client specifications.

The position also involves assisting in supervising banquet operations to uphold the highest service standards. You will provide courteous and professional responses to inquiries, conduct site inspections, and maintain closely aligned collaboration with the sales and catering department to optimize group and catering revenue streams with adherence to appropriate pricing structures. This role plays an integral part in the strategic planning and long-term development of the Sales and Catering department, aligning operational, financial, and service goals with company objectives.

Additional responsibilities include event preparation coordination, customizing guest requirements, and promoting hotel services with personalized client attention. Flexibility is important, as you may be required to work additional hours to support event success and department needs. The work environment involves indoor operations in an environmentally controlled setting, frequent interaction with both internal and external customers, and the ability to manage challenging situations with professionalism and tact.

This opportunity offers not only a competitive compensation package but also a clear career advancement path, progressing from Group Sales Manager to Director of Group Sales and beyond to Director of Sales. Candidates will find themselves part of a supportive organization that values professional development and provides comprehensive benefits to enhance overall work-life balance.