Executive Meetings Manager

Hersha Hospitality Management (HHM) is a leading hotel management company dedicated to elevating the hospitality experience through exceptional service, strategic innovation, and operational excellence. Specializing in managing luxury and upscale properties across various locations, HHM provides its guests with unrivaled comfort, convenience, and tailored experiences. The company prides itself on cultivating a professional yet warm atmosphere that nurtures employee growth and satisfaction as well as guest loyalty. With a portfolio spanning several distinguished hotels, HHM continuously sets industry standards by blending tradition with modernity and technology. As a dynamic and forward-thinking organization, HHM emphasizes a people-centered philosophy captured in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles shape how HHM conducts business, treats employees, and delivers service to guests.

We are currently seeking a Group Sales Manager to join our esteemed team. This full-time position plays a critical role in driving the success of small group meetings and room sales, specifically focusing on groups with fewer than 20 rooms per night. The primary goal of the Group Sales Manager will be to plan, solicit, book, and coordinate small group meetings and room blocks to not only meet but exceed the company’s revenue targets. This role involves managing all phases of small meeting groups, from contract negotiation and rooming list management to billing and VIP upgrades, ensuring every detail aligns perfectly with client needs and expectations. Representing HHM in the local market, the Group Sales Manager will conduct travel to meet potential and current clients, promote the hotel’s offerings, analyze competition, and maximize revenue opportunities across the hotel’s various departments.

The Group Sales Manager also acts as a liaison, coordinating with different internal departments such as sales, catering, and banquet operations to guarantee seamless event execution and the highest standards of service for all clients. Expertise in utilizing SalesPro software is advantageous for managing bookings, while understanding forecasting and budgeting will be essential for contributing to the department’s strategic planning efforts. The position demands excellent organizational and communication skills, a customer-centered approach, and the ability to handle multiple priorities with professionalism and courtesy. The candidate will also play a supervisory role over banquet operations, contributing to the overall service excellence of the hotel. HHM offers a clearly defined career growth path for dedicated professionals, with progression opportunities from Group Sales Manager to Director of Group Sales, and eventually Director of Sales. Joining HHM means becoming part of a team that values personal development, collaboration, and high achievement within a rewarding and supportive hospitality environment.