Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
wellness incentive programs
Access to company hotel, food and beverage, retail, and entertainment discounts
Free Meals
Free parking
health and income protection benefits
professional and personal development programs
volunteer opportunities in the community
Job Description
MGM Resorts International stands as a global leader in the hospitality and entertainment industry. With a presence that spans multiple iconic resorts and casinos primarily located in Las Vegas, Nevada, MGM Resorts offers unforgettable experiences that captivate millions of guests each year. Known for their luxurious properties, world-class entertainment, and commitment to excellence, MGM Resorts is an employer of choice for those seeking dynamic, rewarding careers in a fast-paced and exciting environment. Their commitment to diversity, innovation, and guest satisfaction is reflected in every aspect of their operation, making them a cornerstone of the Las Vegas entertainment landscape.
Among their portfolio of premier properties is the ARIA Resort & Casino, a modern marvel that combines sophistication with cutting-edge technology to deliver unparalleled guest experiences. ARIA is renowned for its exquisite design, exceptional service, and a host of amenities that cater to business and leisure travelers alike. It is within this innovative environment that MGM Resorts now seeks an Executive Meetings & Events Manager to join their dedicated team.
The Executive Meetings & Events Manager plays a vital role in creating seamless and memorable convention experiences for guests by coordinating small to medium-sized convention groups. This role demands a blend of creativity, meticulous organization, and exceptional communication skills to manage all facets of event planning and execution. From initial conception through to post-event follow-up, the manager will serve as the primary liaison between clients and multiple internal departments, including food and beverage, transportation, accommodations, and billing.
A typical day in this role involves working independently to ensure all program requirements and client requests are met to exacting standards. The manager collaborates closely with clients, providing personalized service and expert guidance to facilitate transportation arrangements, lodging, meeting space logistics, pre-planning activities, limousine services, site inspections, and rooming lists. Their ultimate goal is to assure the flawless delivery of each event, fostering strong relationships with guests and internal team members to guarantee successful outcomes.
Ideal candidates bring at least one year of relevant experience in hotel or convention services, along with familiarity with industry-standard software solutions such as Microsoft Suite, Opera, Amadeus, and Delphi. Exceptional interpersonal skills, both verbal and written, are essential for effective communication with clients and colleagues alike. While a bachelor’s degree is preferred, the passion to excel and extraordinary customer service aptitude are equally valued. Candidates must be 21 years or older to comply with industry regulations.
MGM Resorts International offers a comprehensive benefits package designed to support the health, well-being, and professional growth of its employees. Included among these are wellness incentive programs that promote physical and mental health, extensive discounts on hotel stays, dining, retail, entertainment, and travel through company partnerships, complimentary meals in employee dining facilities, and free parking.
Moreover, MGM Resorts emphasizes continuous learning and development via professional programs, networking events, and community volunteer opportunities. This is a chance to join one of the most vibrant teams in hospitality and contribute to events that clients will remember for a lifetime. If you aspire to be part of a globally respected brand that values creativity, teamwork, and excellence, then the Executive Meetings & Events Manager role at ARIA Resort & Casino is your opportunity to shine and advance your career in the exciting world of luxury hospitality and conventions.
Among their portfolio of premier properties is the ARIA Resort & Casino, a modern marvel that combines sophistication with cutting-edge technology to deliver unparalleled guest experiences. ARIA is renowned for its exquisite design, exceptional service, and a host of amenities that cater to business and leisure travelers alike. It is within this innovative environment that MGM Resorts now seeks an Executive Meetings & Events Manager to join their dedicated team.
The Executive Meetings & Events Manager plays a vital role in creating seamless and memorable convention experiences for guests by coordinating small to medium-sized convention groups. This role demands a blend of creativity, meticulous organization, and exceptional communication skills to manage all facets of event planning and execution. From initial conception through to post-event follow-up, the manager will serve as the primary liaison between clients and multiple internal departments, including food and beverage, transportation, accommodations, and billing.
A typical day in this role involves working independently to ensure all program requirements and client requests are met to exacting standards. The manager collaborates closely with clients, providing personalized service and expert guidance to facilitate transportation arrangements, lodging, meeting space logistics, pre-planning activities, limousine services, site inspections, and rooming lists. Their ultimate goal is to assure the flawless delivery of each event, fostering strong relationships with guests and internal team members to guarantee successful outcomes.
Ideal candidates bring at least one year of relevant experience in hotel or convention services, along with familiarity with industry-standard software solutions such as Microsoft Suite, Opera, Amadeus, and Delphi. Exceptional interpersonal skills, both verbal and written, are essential for effective communication with clients and colleagues alike. While a bachelor’s degree is preferred, the passion to excel and extraordinary customer service aptitude are equally valued. Candidates must be 21 years or older to comply with industry regulations.
MGM Resorts International offers a comprehensive benefits package designed to support the health, well-being, and professional growth of its employees. Included among these are wellness incentive programs that promote physical and mental health, extensive discounts on hotel stays, dining, retail, entertainment, and travel through company partnerships, complimentary meals in employee dining facilities, and free parking.
Moreover, MGM Resorts emphasizes continuous learning and development via professional programs, networking events, and community volunteer opportunities. This is a chance to join one of the most vibrant teams in hospitality and contribute to events that clients will remember for a lifetime. If you aspire to be part of a globally respected brand that values creativity, teamwork, and excellence, then the Executive Meetings & Events Manager role at ARIA Resort & Casino is your opportunity to shine and advance your career in the exciting world of luxury hospitality and conventions.
Job Requirements
- One year of prior relevant experience in a hotel or convention services department
- Experience with Microsoft Suite, Opera, Amadeus, and Delphi preferred
- Exceptional customer service and interpersonal skills to communicate effectively, both verbally and written, with all stakeholders
- Bachelor’s Degree preferred
- Must be 21 years of age or older
Job Qualifications
- One year of prior relevant experience in a hotel or convention services department
- Experience with Microsoft Suite, Opera, Amadeus, and Delphi preferred
- Exceptional customer service and interpersonal skills to communicate effectively, both verbally and written, with all stakeholders
- Bachelor’s Degree preferred
- Must be 21 years of age or older
Job Duties
- Work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards
- Work directly with clients and internal departments coordinating functions including transportation, guest rooms, meetings, pre-planning, limos, amenities, site inspections, credit, BEO’s and diagrams
- Assume the role of the main point of communication between the client and all departments within the property both in pre-planning and on-site
- Develop a strong working relationship with all support departments to ensure a successful event for the customers
- Accountable for the overall success of multiple conventions at the same time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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