
Executive Meeting Manager - Marriot & Hilton Hotels - Alcoa, TN
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Franchise travel discounts
Vision Insurance
Dental Insurance
voluntary benefits
401(k)
Daily Pay
Paid Time Off
Free telehealth program
Job Description
Marriot and Hilton Hotels are leading global hospitality brands renowned for their exceptional service and commitment to guest satisfaction. Known for their luxurious accommodations, premier event spaces, and outstanding amenities, these hotels attract a diverse clientele including business travelers, tourists, and event organizers. Located in Alcoa, TN, both establishments provide vibrant, guest-centric environments that foster memorable experiences in the hospitality industry. Their reputation for excellence makes them an employer of choice for professionals looking to grow their careers in the hotel and events sector.
The Executive Meeting Manager (EMM) position at Marriot and Hilton Hotels offers a unique opportunity to join a dynamic Sales & Catering team dedicated to driving revenue through the sale and coordination of group meetings, conferences, and social functions. This role is instrumental in managing the lifecycle of group events, from initial client acquisition to flawless execution. The EMM will engage in business development activities such as identifying and prospecting new clients, negotiating contracts, and cultivating long-term relationships to generate sustainable revenue streams. The role demands a professional who excels in event planning logistics, buyer relationship management, and interdepartmental communication.
As an Executive Meeting Manager, you will be responsible for understanding client needs, offering tailored solutions that align with both the client’s objectives and the hotel’s brand standards. You will collaborate closely with various departments including food and beverage, operations, and audiovisual teams to ensure every event detail is meticulously planned and executed, providing clients and attendees with seamless, high-quality event experiences. The job also requires you to prepare contracts, proposals, and event orders with precision while maintaining up-to-date records using CRM and sales tracking software.
You will act as the primary contact point throughout the event planning and execution phases, balancing multiple priorities and managing last-minute changes with professionalism. Delivering exceptional customer service and fostering client satisfaction is paramount for encouraging repeat business and referrals. This role offers a comprehensive benefits package including franchise travel discounts, vision and dental insurance, voluntary benefits, 401(k), daily pay options, paid time off, and a free telehealth program, making it an attractive career opportunity for motivated sales and event professionals. Join Marriot and Hilton Hotels to elevate your career in executive meeting management and help create unforgettable experiences that set new industry standards.
The Executive Meeting Manager (EMM) position at Marriot and Hilton Hotels offers a unique opportunity to join a dynamic Sales & Catering team dedicated to driving revenue through the sale and coordination of group meetings, conferences, and social functions. This role is instrumental in managing the lifecycle of group events, from initial client acquisition to flawless execution. The EMM will engage in business development activities such as identifying and prospecting new clients, negotiating contracts, and cultivating long-term relationships to generate sustainable revenue streams. The role demands a professional who excels in event planning logistics, buyer relationship management, and interdepartmental communication.
As an Executive Meeting Manager, you will be responsible for understanding client needs, offering tailored solutions that align with both the client’s objectives and the hotel’s brand standards. You will collaborate closely with various departments including food and beverage, operations, and audiovisual teams to ensure every event detail is meticulously planned and executed, providing clients and attendees with seamless, high-quality event experiences. The job also requires you to prepare contracts, proposals, and event orders with precision while maintaining up-to-date records using CRM and sales tracking software.
You will act as the primary contact point throughout the event planning and execution phases, balancing multiple priorities and managing last-minute changes with professionalism. Delivering exceptional customer service and fostering client satisfaction is paramount for encouraging repeat business and referrals. This role offers a comprehensive benefits package including franchise travel discounts, vision and dental insurance, voluntary benefits, 401(k), daily pay options, paid time off, and a free telehealth program, making it an attractive career opportunity for motivated sales and event professionals. Join Marriot and Hilton Hotels to elevate your career in executive meeting management and help create unforgettable experiences that set new industry standards.
Job Requirements
- Experience in event sales or coordination
- Excellent communication skills
- Strong organizational abilities
- Ability to multitask and manage multiple projects
- Proficiency with CRM and sales software
- Detail-oriented with a customer-focused approach
- Ability to work collaboratively within cross-functional teams
Job Qualifications
- Proven experience in event sales, planning, or coordination, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Ability to multi-task and manage multiple projects effectively
- Exceptional organizational skills and attention to detail
- Experience with CRM systems and sales tracking software
Job Duties
- Actively solicit, negotiate, and secure group bookings for meetings, conferences, and social events
- Respond to inbound inquiries and prospect new business opportunities
- Cultivate and maintain strong relationships with clients, event planners, and local businesses
- Conduct site visits and presentations to showcase our hotel's meeting spaces and services
- Collaborate with clients to understand their event needs, including room setups, food & beverage, AV, and more
- Work alongside the food and beverage teams to ensure smooth event execution
- Prepare contracts, proposals, and event orders with detailed specifications
- Ensure clear and effective communication of event details across departments
- Serve as the primary point of contact for clients before, during, and after events
- Deliver exceptional customer service to encourage repeat business and referrals
- Handle last-minute changes or challenges with professionalism and efficiency
- Follow up with clients post-event to gather feedback and strengthen relationships
- Maintain accurate records in the hotel's CRM and sales tracking systems
- Prepare weekly and monthly sales reports for the Area Director of Sales
- Stay informed about industry trends, competitor activities, and market opportunities
- Ensure adherence to hotel policies and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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