Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Performance bonus
Pet insurance
Job Description
The Westin New York Grand Central is a premier hotel renowned for offering exceptional hospitality and a welcoming environment in the heart of New York City. As part of HEI Hotels and Resorts, The Westin prides itself on placing people first, nurturing career development opportunities, and fostering an inclusive culture where employees feel empowered to rise and achieve their highest potential. The hotel emphasizes community, guest well-being, and teamwork, providing a dynamic workplace enriched by monthly town hall celebrations, and complimentary meals during shifts to support and rejuvenate its staff. The Westin New York Grand Central encourages diversity and inclusion,... Show More
Job Requirements
- Minimum of 1 year experience in hospitality industry
- Experience in catering sales
- Familiarity with Microsoft Word, Excel, and Delphi
- Knowledge of sales techniques and revenue management
- Understanding of hotel operations and market competition
- Ability to work under pressure and meet deadlines
- Excellent communication skills
- Ability to work collaboratively in a team environment
- Willingness to comply with attendance policies
Job Qualifications
- Prior experience in hospitality with specific catering sales experience
- Minimum 1 year of experience in the hospitality industry
- Experience in a hotel of similar size and quality
- Proficiency in Microsoft Word, Excel, and Delphi
- Knowledge of sales techniques, revenue management, and peer training
- Understanding of hotel features, benefits, and market competition
- Ability to implement effective action plans
- Comprehensive knowledge of hotel operations including marketing, security, labor relations, budgeting, quality assurance, hospitality law, and long-term planning
- Ability to perform effectively under deadlines
- Strong verbal and written communication skills
- Adaptable communication style for various audiences
Job Duties
- Understand monthly forecasting and annual budget process
- Raise meeting planner evaluation scores by implementing effective methods
- Optimize room rental charges
- Participate in re-booking repeat business through maintaining long-term client relationships
- Actively engage in industry-related organizations such as NACE and MPI
- Apply strong sales, closing, and negotiating skills
- Conduct hotel site inspections and client presentations
- Collaborate with Chef to create innovative menus and coordinate with the banquet department on event execution
- Provide overall direction and coordination for operations and detailed execution of banquet event orders
- Manage Audio/Visual equipment as a profit center
- Monitor group room blocks and generate detailed resumes for operating departments
- Work with outside vendors to ensure client satisfaction
- Comply with attendance rules and perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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