Executive Meeting Manager

Athens, GA, USA|

Job Overview

Compensation

Salary

Range $47,900.00 - $60,200.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Employee Discounts

performance bonuses

Job Description

Chateau Elan Winery & Resort is a prestigious luxury resort and conference destination nestled within the stunning north Georgia foothills. Since its inception in 1981 with the planting of its vineyards, Chateau Elan has blossomed into a sprawling 3,500-acre complex that expertly combines the charm of a historic winery with the sophistication of a high-end resort and conference center. This establishment boasts a rich heritage of providing guests with exceptional products and top-tier service, cultivating a reputation for excellence that stands firm today. Chateau Elan's environment is steeped in tradition, passion, and an unwavering commitment to guest satisfaction, making it a premier choice for travelers and event planners alike. The resort offers a broad spectrum of amenities including discount hotel stays, spa treatments, golf, food and beverage, retail offerings, and access to the YouDecide® discount program that extends savings to a wide array of services and products beyond the resort itself.

The Executive Meeting Manager at Chateau Elan plays a crucial role in maintaining and enhancing the resort's status as a leading destination for meetings and events. This role demands an individual who possesses strong organizational and detail-oriented skills to effectively oversee the execution of all group events. The position entails not only ensuring that each group meets or exceeds its revenue goals according to contracted agreements but also fostering a culture of high performance within the Convention Services Department. The Executive Meeting Manager actively contributes to the department's success by focusing on customer advocacy, sustained revenue achievement, clear communication, and active team collaboration. This full-time role is eligible for a discretionary performance bonus, reflecting the company's commitment to reward excellence and financial performance. Responsibilities include forecasting, budgeting, increasing client satisfaction scores, optimizing room rental income, and managing long-term client relationships. The individual in this position must be adept at sales techniques, negotiation, and comfortable with presenting and conducting site inspections of the hotel. Creativity in planning innovative event setups and menus in collaboration with culinary teams is also a key aspect of the role. The aim is to deliver flawlessly executed events while driving profitability and client satisfaction, all within a supportive and growth-oriented work environment that values diversity and inclusion. Chateau Elan encourages applicants from various backgrounds, including military veterans, emphasizing their commitment to equal opportunity and the development of all employees.

Job Requirements

Education level as required by the hospitality industry
Minimum 1 year of experience in hospitality and catering sales
Experience with hotels of comparable size and quality
Proficiency in Microsoft Word, Excel, and Delphi
Strong knowledge of sales and revenue management
Ability to develop and implement training and motivation strategies
Familiarity with competitive hotel market and operations
Capacity to manage multiple priorities under time constraints
Excellent communication skills adaptable to diverse audiences
Willingness to comply with attendance and work schedule requirements

Job Qualifications

Prior experience in hospitality with specific expertise in catering sales
Minimum of 1 year experience within the Hospitality Industry
Experience at a hotel of similar size and quality
Proficient computer skills including Microsoft Word, Excel, and Delphi
Knowledge of sales skills, revenue management, training, and motivation
Understanding of hotel features, benefits, and competitive market analysis
Ability to execute appropriate action plans effectively
Comprehensive knowledge of hotel operations including marketing, security, labor relations, business planning, and quality assurance
Ability to work under time constraints and meet deadlines
Strong verbal and written communication skills with adaptability to different audiences

Job Duties

Understand both monthly forecasting and the annual budget process
Implement effective methods to raise meeting planner evaluation scores and exceed satisfaction
Optimize room rental charges
Participate in re-booking repeat business and maintain long-term client relationships
Actively participate in industry-related organizations such as NACE and MPI
Utilize strong sales and negotiating skills
Conduct hotel site inspections and client presentations
Create innovative event setups and specialty menus in partnership with the Chef
Collaborate closely with the banquet department on event operations and execution
Provide overall direction and coordination of operations
Oversee detailed execution of banquet event orders
Manage Audio/Visual equipment as a profit center
Use computer programs such as Delphi, Word, and Excel proficiently
Monitor group room blocks and pickup, and generate detailed resumes for operating departments
Work with outside vendors to ensure client satisfaction during events
Comply with attendance rules and perform other job-related duties as assigned