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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,500.00 - $74,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The Meritage Resort & Spa is a distinguished luxury resort known for its exquisite amenities, prime location, and exceptional guest service. Managed under the Pacific Hospitality Group umbrella, this resort benefits from the group's owner-operator philosophy, emphasizing a family-oriented approach with a commitment to long-term value creation and sustainable growth. The Meritage Resort & Spa focuses on enriching guests’ lives by offering memorable experiences, reflecting the core values of integrity, customer focus, respect, and fulfillment. As a premier destination, the resort offers a blend of relaxation, luxury, and exceptional event-hosting capabilities to cater to a diverse clientele including leisure travelers,... Show More
Job Requirements
- Bachelor's degree in hospitality, business, or related field preferred
- 2-5 years of hotel sales or group sales experience
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems such as Delphi, Salesforce, and hotel systems preferred
- Excellent communication, organizational, and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Qualifications
- Bachelor's degree in hospitality, business, or related field preferred
- 2-5 years of hotel sales or group sales experience, preferably in a luxury or resort environment
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems such as Delphi, Salesforce, and hotel systems preferred
- Excellent communication, organizational, and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Duties
- Manage and respond to all incoming group leads within the 10-54 room range in a timely and professional manner
- Drive conversion of inquiries through strategic negotiation, pricing alignment, and proactive follow-up
- Actively solicit new business through outbound prospecting, client outreach, and account development
- Achieve and exceed assigned revenue, room night, and conversion targets
- Identify opportunities to upsell guest rooms, meeting space, and ancillary services
- Build and maintain strong relationships with corporate clients, third-party planners, and repeat group accounts
- Ensure consistent communication throughout the sales cycle, from inquiry to contract execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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