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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee wellness programs
Professional development opportunities
Employee Discounts
Job Description
The Meritage Resort & Spa is a premier luxury resort and spa destination that epitomizes elegance and comfort in the hospitality industry. Nestled in a picturesque location, the resort is designed to provide guests with a unique and memorable experience characterized by exceptional service and attention to detail. It is part of the Pacific Hospitality Group, a company that champions owner/operator business strategies, focusing on long-term value creation and sustainable growth within the hospitality sector. Pacific Hospitality Group is deeply committed to enriching people’s lives by delivering extraordinary experiences, engaging with local communities, and honoring their guiding principles which include... Show More
Job Requirements
- Bachelor’s degree in hospitality, business, or related field preferred
- 2–5 years of hotel sales or group sales experience
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems and hotel systems preferred
- Excellent communication skills
- Strong organizational and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Qualifications
- Bachelor’s degree in hospitality, business, or related field preferred
- 2–5 years of hotel sales or group sales experience, preferably in a luxury or resort environment
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems such as Delphi or Salesforce and hotel systems preferred
- Excellent communication, organizational, and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Duties
- Manage and respond to all incoming group leads within the 10–54 room range in a timely and professional manner
- Drive conversion of inquiries through strategic negotiation, pricing alignment, and proactive follow-up
- Actively solicit new business through outbound prospecting, client outreach, and account development
- Achieve and exceed assigned revenue, room night, and conversion targets
- Identify opportunities to upsell guest rooms, meeting space, and ancillary services
- Build and maintain strong relationships with corporate clients, third-party planners, and repeat group accounts
- Ensure consistent communication throughout the sales cycle, from inquiry to contract execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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