Executive Lounge Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.30 - $19.30
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Program
Life insurance

Job Description

Stonebridge is a premier hospitality company based in Atlanta, Georgia, known for its commitment to creating exceptional guest experiences in upscale environments. As a leader in the food and beverage industry, Stonebridge operates a variety of venues including lounges, restaurants, and event spaces that emphasize quality, service excellence, and guest satisfaction. The company values diversity, equity, and inclusion and fosters a workplace culture that supports career growth and personal development for its team members. Stonebridge stands out for its comprehensive benefits package and dedication to maintaining a respectful and inclusive working environment where all employees can thrive.

The role of a Lounge Attendant at Stonebridge in Atlanta represents a vital component of the guest experience at the lounge area. This full-time position, reporting to the Food & Beverage Manager, offers a salary range of $18.30 to $19.30 per hour and is classified as non-exempt under the Fair Labor Standards Act (FLSA). As a Lounge Attendant, the individual is responsible for delivering outstanding food and beverage service, attending to guests’ needs promptly, and ensuring the lounge environment is both clean and safe at all times. This role demands a proactive approach to customer service, with tasks including welcoming guests, providing towels, shade, and refreshments, setting up umbrellas, loungers, and sunbeds, and maintaining the overall ambiance through cleanliness and appropriate music levels.

The Lounge Attendant is a dynamic position that blends customer service skills with physical activity, as it involves working outdoors in various weather conditions and handling duties such as lifting, pushing, and pulling objects. Team members must communicate effectively with both guests and the Food and Beverage Department to coordinate service and respond to requests efficiently. Safety is also a priority, with the attendant required to enforce protocols and report any incidents or damages promptly. This role supports Stonebridge's mission to consistently exceed guest expectations by creating a welcoming and comfortable lounge atmosphere.

Working at Stonebridge provides the Lounge Attendant with opportunities to develop hospitality skills in a supportive environment that values teamwork and professionalism. The company embraces equal employment opportunities and provides reasonable accommodations for disabled team members, ensuring a fair and inclusive workplace. Additionally, Stonebridge offers an attractive benefits package that includes medical, dental, vision coverage, paid time off, 401(k) matching, wellness programs, life and disability insurance, savings accounts, tuition assistance, and travel and lodging perks. This role is ideal for individuals passionate about delivering personalized guest service in a vibrant, outdoor lounge setting while gaining valuable experience in the hospitality industry.

Job Requirements

  • One year of related experience or training, or an equivalent combination of education and experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence and communicate clearly with guests and team members
  • Fluent in English
  • Ability to perform basic computer and POS system functions
  • Strong customer service skills with a focus on providing high-quality guest experiences

Job Qualifications

  • One year of related experience or training, or an equivalent combination of education and experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence and communicate clearly with guests and team members
  • Fluent in English
  • Ability to perform basic computer and POS system functions
  • Strong customer service skills with a focus on providing high-quality guest experiences

Job Duties

  • Provides food and beverage service to guests, ensuring their needs are met promptly
  • Ensures the cleanliness and safety of the lounge area, including furniture and facilities
  • Sets up umbrellas, loungers, and sunbeds for guest comfort
  • Welcomes guests and provides them with towels, shade, and refreshments
  • Attends to guest requests and ensures a positive lounge experience
  • Organizes towels and maintains towel racks and boxes
  • Clears used towels, glasses, and trash throughout the day, maintaining cleanliness
  • Communicates with the Food and Beverage Department to ensure timely guest service
  • Monitors the cleanliness of the deck space, performing regular sweeps and checks
  • Enforces safety protocols and reports any incidents or damages to leadership
  • Maintains lounge chairs, towel bins, and equipment with regular cleaning
  • Ensures proper music genre and volume levels are maintained

Job Criteria

Experience

Mid Level (3-7 years)


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