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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,900.00 - $69,400.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid vacation time
Quarterly bonus potential
Daily Pay
Job Description
BJ's Restaurants is a nationally recognized restaurant chain known for delivering an exceptional dining experience that combines craft beer, great food, and an inviting atmosphere. With over 200 restaurants across the country and several new openings each year, BJ's Restaurants continues to grow rapidly while maintaining a culture that prioritizes connection, respect, advancement, fun, and trust, collectively known as their CRAFT values. BJ's Restaurants fosters an inclusive, diverse, and equitable workplace culture supported by employee resource groups such as WeCAN and IDEA, emphasizing both personal and professional development as well as community involvement and philanthropy. This focus on culture, combined... Show More
Job Requirements
- High school diploma or equivalent
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- Ability to work in a fast paced environment
- Ability to stand and walk for 8-10 hour shifts
- Ability to lift 50 pounds
- Ability to bend, stoop, and raise arms above head occasionally
- Ability to speak, read, and write English
Job Qualifications
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- High personal integrity, professionalism and maturity
- Ability to work in a fast paced environment
- Solid relationship management and performance management skills
- Ability to motivate and direct team members and work effectively within management team
- Strong understanding of BJ's goals and objectives
- Good communication skills
- Exceptional interpersonal skills with a focus on listening and questioning
- Strong writing and documentation skills
- Ability to absorb and retain information quickly
- Keen attention to detail
- Proven problem-solving abilities
- Ability to effectively prioritize and execute tasks with urgency
- Exceptional guest service orientation
- Experience working in a team-oriented, collaborative environment
- Ability to stand and walk around a restaurant for an 8-10 hour shift
- Ability to lift 50 pounds
- Ability to bend, stoop, and raise arms above head occasionally
- Ability to speak, read, and write English
Job Duties
- Perform open/mid-day/closing duties
- Conduct daily briefings on matters of importance to the team
- Manage all necessary repair and maintenance issues
- Manage the Restaurant Risk Review audit process and implement necessary changes to ensure 100% compliance
- Manage local restaurant marketing, sales building, and community involvement
- Update the daily communication board with key restaurant and promotion announcements
- Facilitate and participate in continued education programs including creating training programs
- Exercise discretion and independent judgment in facilitating zone management (Hospitality, Guest Relations, Quality Fast)
- Facilitate 10 Minute drills with team members focusing on cleaning and sanitation
- Ensure 100% compliance with all company policies and laws including health and safety standards
- Ensure compliance with BJ's Code of Ethics, Integrity and Conduct, Seven C's, and Principles of Professional Service
- Ensure safety and sanitation
- Monitor food and beverage quality and execution
- Conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on specific food and drink items
- Conduct quarterly food reviews with District or Regional Kitchen Operations Manager
- Prepare and receive orders of food and beverages, utilizing judgment to adjust orders based on business peaks and promotions
- Conduct weekly inventories to ensure proper stocking levels and assess ordering patterns
- Monitor and validate daily prep production
- Coach, mentor, and discipline hourly team members
- Monitor and facilitate team member recognition
- Make recommendations concerning development, promotion, and disciplinary action affecting team members
- Make hiring and termination decisions or recommendations to General Manager
- Cooperate with Team Member Relations Department and management team in investigating inquiries
- Train, coach, and develop team members to provide gold standard service to guests
- Manage guest relations and guest recovery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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