
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Best Western is a globally recognized hotel brand known for providing comfortable accommodations and exceptional guest experiences. Our new property in Mobile is committed to upholding the brand's high standards by offering warm hospitality, excellent facilities, and a clean, welcoming environment to all guests. As part of a worldwide chain of hotels, Best Western emphasizes a strong commitment to diversity, inclusion, and equal employment opportunities, ensuring a respectful workplace for all associates regardless of their background. The Mobile location is a brand new establishment, poised to deliver an outstanding guest experience through its dedicated team and modern amenities.
The Executive Housekeeper position at this newly opened Best Western in Mobile is a pivotal role designed for a leader who can drive the housekeeping department to excel in both cleanliness and customer service. This full-time opportunity requires an individual who is passionate about maintaining the highest levels of hygiene and appearance throughout the hotel while also fostering a productive and motivated team environment. The Executive Housekeeper will oversee all housekeeping and laundry operations, ensuring that all guest rooms, public areas, and back-of-house facilities meet rigorous standards of cleanliness and maintenance.
This role involves strategic oversight, including budget management, inventory control, and staffing management to align department objectives with the overall goals of the hotel. The successful candidate will be responsible for setting ambitious goals for the housekeeping team, establishing work schedules, monitoring performance, and implementing continuous training and development programs to enhance associate skills. This leadership role also demands exceptional problem-solving abilities to address and resolve guest complaints swiftly and effectively, in line with Best Western's commitment to superior guest satisfaction.
Moreover, the Executive Housekeeper will conduct regular inspections of fixtures, fittings, and appliances, ensuring compliance with health and safety regulations as well as brand standards. Emphasis is placed on anticipating guest needs and proactively enhancing the hotel’s service offerings to build positive guest relations and repeat business. This position requires a professional demeanor and appearance at all times and the ability to work collaboratively with other departments within the hotel to contribute to a seamless guest experience.
Best Western’s Mobile hotel values a culture of respect, integrity, and excellence. We are dedicated to fostering an environment where all team members can thrive and where diversity is celebrated. If you have a strong background in housekeeping management and a commitment to delivering exceptional guest service in a dynamic hotel setting, this executive leadership role offers an exciting career opportunity with competitive compensation and the chance to be part of a respected hotel brand’s newest location.
The Executive Housekeeper position at this newly opened Best Western in Mobile is a pivotal role designed for a leader who can drive the housekeeping department to excel in both cleanliness and customer service. This full-time opportunity requires an individual who is passionate about maintaining the highest levels of hygiene and appearance throughout the hotel while also fostering a productive and motivated team environment. The Executive Housekeeper will oversee all housekeeping and laundry operations, ensuring that all guest rooms, public areas, and back-of-house facilities meet rigorous standards of cleanliness and maintenance.
This role involves strategic oversight, including budget management, inventory control, and staffing management to align department objectives with the overall goals of the hotel. The successful candidate will be responsible for setting ambitious goals for the housekeeping team, establishing work schedules, monitoring performance, and implementing continuous training and development programs to enhance associate skills. This leadership role also demands exceptional problem-solving abilities to address and resolve guest complaints swiftly and effectively, in line with Best Western's commitment to superior guest satisfaction.
Moreover, the Executive Housekeeper will conduct regular inspections of fixtures, fittings, and appliances, ensuring compliance with health and safety regulations as well as brand standards. Emphasis is placed on anticipating guest needs and proactively enhancing the hotel’s service offerings to build positive guest relations and repeat business. This position requires a professional demeanor and appearance at all times and the ability to work collaboratively with other departments within the hotel to contribute to a seamless guest experience.
Best Western’s Mobile hotel values a culture of respect, integrity, and excellence. We are dedicated to fostering an environment where all team members can thrive and where diversity is celebrated. If you have a strong background in housekeeping management and a commitment to delivering exceptional guest service in a dynamic hotel setting, this executive leadership role offers an exciting career opportunity with competitive compensation and the chance to be part of a respected hotel brand’s newest location.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory role in housekeeping
- Ability to lead and motivate a team
- Strong organizational skills
- Proficient in budget management
- Excellent communication skills
- Ability to work flexible hours
Job Qualifications
- Experience in housekeeping management
- Strong leadership and team development skills
- Knowledge of budgeting and cost control
- Excellent guest service skills
- Ability to handle guest complaints effectively
- Familiarity with housekeeping standards and compliance
- Good communication and organizational skills
Job Duties
- Maintain a professional appearance
- Oversee housekeeping and laundry operations
- Operate within department budgets and maintain effective stock and cost controls
- Address and resolve guest complaints in a timely manner
- Set targets, work schedules, budgets, and policies/procedures
- Ensure appropriate staffing levels through strategic hiring
- Constantly develop and train associates
- Anticipate guest needs to provide superior guest service
- Regularly inspect all fixtures, fittings, and appliances to ensure compliance standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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