Executive Housekeeper, Tenaya Lodge at Yosemite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,304.00 - $88,400.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Performance bonus
Paid vacation
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North Parks and Resorts is a renowned global hospitality company with a rich legacy spanning over 100 years. As a family-owned business, Delaware North prides itself on delivering exceptional guest experiences across a diverse range of markets, including iconic sports arenas, national parks, casinos, hotels, and restaurants. The company prioritizes the personal and professional growth of its team members by offering unique career advancement opportunities, comprehensive benefits, and a supportive work culture. Their presence in some of the world's most beautiful and exciting destinations allows employees to enjoy working in environments that are both inspiring and rewarding.

Tenaya Lodge at Yosemite, located just outside the south entrance of Yosemite National Park in Fish Camp, California, is one of Delaware North's premier resort properties. This 4-diamond resort is nestled amidst majestic granite peaks and towering trees, providing guests with a blend of rustic charm and modern comfort. Alongside the main lodge, the nearby Waybound collection of modern cabins and cottages offers a more private retreat experience while still providing access to the resort's extensive amenities. Tenaya Lodge specializes in creating memorable outdoor experiences combined with outstanding hospitality to guests visiting one of California's most iconic natural landmarks.

The Executive Housekeeper role at Tenaya Lodge is a pivotal leadership position responsible for overseeing the cleanliness, sanitization, and presentation of the entire resort. This role ensures that guests encounter impeccably maintained accommodations and common areas, enhancing the overall guest experience. Leading a dynamic housekeeping team, the Executive Housekeeper manages the hiring, training, scheduling, and performance evaluations of staff members to maintain operational excellence while fostering a productive and positive work environment. Additionally, this role involves maintaining careful oversight of the housekeeping supplies inventory, ordering necessary items, and controlling labor and operational expenses efficiently.

Compensation for this full-time position ranges from $70,304 to $88,400 annually, with the opportunity to participate in an annual bonus plan based on individual, company, and location performance. Delaware North also extends relocation assistance and temporary housing options to support candidates moving to this prestigious location. The company offers a robust benefits package including medical, dental, and vision insurance, 401(k) with company match, paid vacation and parental leave, tuition reimbursement, and exclusive discounts at various affiliated hotels and resorts.

This role is ideal for a seasoned housekeeping manager who thrives in fast-paced environments, values operational excellence, and is passionate about delivering top-tier guest services. The Executive Housekeeper at Tenaya Lodge plays a critical role in upholding the property’s reputation as a leader in luxury hospitality within a national park setting, combining organizational skills with hands-on leadership and a commitment to health and safety standards.

Job Requirements

  • Must be at least 21 years of age
  • at least five years of experience managing a team
  • working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents
  • knowledge of how to use Material Safety Data Sheets for cleaning solvents
  • must possess a valid driver’s license
  • no degree required

Job Qualifications

  • At least five years of experience managing a team
  • working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents
  • knowledge of how to use Material Safety Data Sheets for cleaning solvents
  • must possess a valid driver’s license
  • no degree required

Job Duties

  • Lead and manage a team of housekeepers including hiring, training, scheduling, and performance management
  • maintain an inventory of supplies and order and distribute supplies and equipment
  • ensure that all reports, orders, and projects are completed
  • monitor and control expenses and payroll while ensuring proper resources are in place
  • conduct housekeeping inspections and take corrective action as needed
  • ability to drive company vehicles throughout the property

Job Criteria

Experience

Expert Level (7+ years)


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