Executive Housekeeper (Shipboard)

Four Seasons is a globally renowned luxury hospitality company known for its exceptional service, elegant accommodations, and commitment to creating memorable experiences for its guests. Powered by a dedicated team of individuals who strive to continuously improve and support one another, Four Seasons fosters a culture of genuine hospitality and respect. This company is recognized worldwide for delivering unparalleled guest experiences across its hotels, resorts, and now, its exclusive yacht. The company believes that life is richer when people truly connect with each other and the world around them, and this philosophy is reflected in every aspect of their service and operations. Employment with Four Seasons offers an opportunity to be part of a world-class organization that places high value on its employees' development and well-being.

The Four Seasons Yacht I is a spectacular floating extension of the brand’s luxury tradition, featuring 95 expansive suites and guest rooms with panoramic ocean views through floor-to-ceiling windows, complemented by private terraces. The yacht presents a luxurious and intimate environment with a 1:1 guest-to-staff ratio ensuring personalized attention. At 679 feet in length and 34,000 gross tonnage, the yacht is a pioneer in the industry, offering numerous firsts including the largest accommodations in its class and innovative design features that promote connectivity and flexibility within suites.

The role of Shipboard Executive Housekeeper on the Four Seasons Yacht I is a prestigious and critical position requiring dedication to the highest standards of cleanliness, organization, and guest service excellence. This position entails overall responsibility for the cleanliness, maintenance, and service quality of all guest suites, public areas, and crew areas aboard the vessel. The successful candidate will lead a team that upholds the luxurious nature of the Four Seasons brand by ensuring every detail is attended to meticulously, creating an environment where guests can relax and enjoy a flawless experience.

This role is ideal for a professional with extensive experience in luxury hospitality, particularly in shipboard or cruise line environments. The Executive Housekeeper must manage operations with precision and care, overseeing the smooth functioning of laundry and linen systems, preparing suites ahead of guest arrivals, conducting regular inspections, and maintaining inventory and supplies. Training and supervising housekeeping staff is a key component, ensuring that all team members comply with company standards and operational procedures. The position requires strong leadership skills, excellent organizational abilities, and an outgoing personality to foster a motivated and cohesive team.

Emphasis is placed on the ability to adapt to the dynamic schedule of a cruise environment, working under pressure while maintaining a consistently high level of service. The role also demands fluency in English, strong interpersonal communication skills, and the capacity to interact effectively with senior management and owner representatives. Computer proficiency, particularly with MS Office and onboard systems such as Otalio and MXP, is required to facilitate operational efficiency.

Four Seasons offers a competitive salary and a comprehensive benefits package, including excellent training and development opportunities, complimentary dry cleaning for employee uniforms, and employee meals while onboard. The contract schedule consists of 4 months on duty followed by 2 months off, providing a balanced work-life cycle for its employees. Candidates passionate about delivering exceptional guest experiences in a luxurious maritime setting, while being part of a respected and inclusive global organization, will find this role rewarding and challenging. Four Seasons is an equal opportunity employer, welcoming applications from minorities, women, veterans, and individuals with disabilities.