Executive Housekeeper - Sheraton Indianapolis City Centre

This opportunity is with a reputable hospitality company specializing in providing exceptional hotel and lodging experiences to guests. The company is known for maintaining high standards of cleanliness and guest satisfaction throughout their properties, and they pride themselves on fostering a work environment centered around teamwork, professionalism, and guest service excellence. They are currently seeking a dedicated and experienced Housekeeping Supervisor to join their team. This position is integral to ensuring the smooth operation of housekeeping services, including guest room cleaning, public area maintenance, and in-house laundry operations. As part of a dynamic team, the Housekeeping Supervisor plays a critical role in upholding the quality and cleanliness standards expected by guests as well as supporting and directing housekeeping associates. Employment type is full-time, and although salary specifics are not stated, the position often includes attractive benefits and performance bonuses.

The Housekeeping Supervisor will be responsible for scheduling and overseeing the work of housekeeping staff, including room attendants, house aides, floor supervisors, and laundry associates. This role involves regular coaching and counseling of team members, including administering disciplinary actions when necessary, to maintain high performance and guest service standards. Coordinating daily housekeeping activities, planning adequate staffing levels, and ensuring all operational procedures are followed are key responsibilities. The Supervisor is also responsible for inspecting guest rooms and public spaces to ensure cleanliness and quality assurance protocols are adhered to. Maintaining inventory levels of cleaning supplies and materials is another vital aspect of the role to support uninterrupted service quality. Additionally, the Housekeeping Supervisor will participate in interviewing, hiring, and training new housekeeping employees to build a skilled and motivated team. Strong communication skills, attention to detail, and a proactive approach to managing people and tasks are essential for success in this position. This role may require working varied schedules, including nights, weekends, and holidays, to meet the needs of the hotel operations. Physical requirements include the ability to work in an office environment for some periods, involving prolonged sitting, use of computers, and occasional standing or walking. Candidates must be capable of lifting and moving items weighing between 10 to 25 pounds and have good visual and auditory abilities for effective communication and task management. Overall, this role offers a rewarding opportunity for individuals passionate about hospitality and housekeeping management to contribute significantly to guest satisfaction and operational excellence.