EXECUTIVE HOUSEKEEPER MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $70,304.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

supportive leadership team
opportunities for growth
respectful culture
Accountability culture
teamwork culture
Paid Time Off
Health Insurance

Job Description

Our esteemed hotel prides itself on delivering unparalleled guest experiences marked by meticulous attention to detail and a commitment to excellence. As a well-established hospitality venue, we understand that the essence of a guest's satisfaction lies not only in luxury amenities but also in flawless cleanliness and a welcoming atmosphere. The prestige of our property derives from spotless guestrooms, pristine public spaces, and seamlessly managed operations, all designed to elevate the comfort and confidence our guests feel during their stay.

Joining our team as an Executive Housekeeping Manager presents an exciting opportunity to lead the backbone of the guest environment — cleanliness and presentation. This full-time leadership position encompasses comprehensive responsibility for all housekeeping functions within the hotel, including guestrooms, public areas, and laundry services. The ideal candidate will bring a hands-on leadership approach, balancing operational efficiency with a people-centric management style that inspires and empowers their team.

In this role, you will be the driving force behind the upkeep of the highest standards of cleanliness in all areas under your purview by enforcing brand standards and quality benchmarks consistently. Your leadership will directly impact guest satisfaction scores and the overall perception guests have of the hotel during their stay. You will oversee the recruitment, development, and management of housekeeping team members, fostering an environment of accountability, pride, and teamwork that ultimately manifests in superior service delivery.

Operational savvy is paramount; you will be tasked with creating efficient staffing schedules that align with budgetary goals and seasonal demands. Additionally, you will manage inventory, supplies, and vendor contracts to ensure smooth day-to-day operations. Conducting regular room inspections and quality audits will allow you to proactively identify and address areas for improvement, collaborating closely with engineering and operations to resolve maintenance or readiness concerns swiftly.

Safety, sanitation, and compliance are paramount in this role. You will be responsible for ensuring these standards are rigorously applied throughout the department. Your presence on the floor will be frequent and active, serving as both a mentor and a problem solver, responding to team and guest needs with agility and professionalism.

At our hotel, you will find a culture that values respect, operational excellence, and career growth. You will have the unique chance to lead a dedicated department and make a visible impact every day on guest satisfaction, creating lasting impressions that encourage repeat business and glowing reviews. If you are passionate about hospitality, motivated by quality standards, and energized by leading teams towards success, we encourage you to apply and become a pivotal part of our skilled team dedicated to delivering comfort, consistency, and care at every turn.

Job Requirements

  • Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar leadership role in a hotel or resort environment
  • Strong knowledge of housekeeping operations, labor management, and quality control
  • Ability to manage multiple priorities in a fast-paced environment
  • Calm, solution-focused, and adaptable under pressure
  • Genuine passion for hospitality and guest satisfaction

Job Qualifications

  • Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar leadership role in a hotel or resort environment
  • Strong knowledge of housekeeping operations, labor management, and quality control
  • Detail-oriented mindset with high standards for cleanliness and presentation
  • Leadership style that builds trust, accountability, and team pride
  • Ability to manage multiple priorities in a fast-paced environment
  • Calm, solution-focused, and adaptable under pressure
  • Genuine passion for hospitality and guest satisfaction

Job Duties

  • Lead day-to-day housekeeping operations including guestrooms, public areas, and laundry
  • Ensure rooms and public spaces consistently meet or exceed brand cleanliness standards
  • Recruit, train, coach, and develop housekeeping leadership and frontline team members
  • Create efficient staffing plans and manage labor to meet operational and budgetary goals
  • Conduct regular room inspections and quality audits
  • Partner with Engineering and Operations to address maintenance or guest readiness issues
  • Manage inventory, supplies, and vendor relationships
  • Develop and monitor department budgets, forecasts, and cost controls
  • Ensure safety, sanitation, and compliance standards are met at all times
  • Be present on the floor supporting the team and responding quickly to guest needs

Job Criteria

Experience

Expert Level (7+ years)


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