Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
Hilton is a world-renowned hospitality company recognized globally for its dedication to delivering exceptional guest experiences and maintaining an award-winning workplace culture. As a leader in the hospitality industry, Hilton operates a suite of world-class hotel brands that have welcomed over 3 billion guests worldwide. The company thrives on its foundational vision to fill the earth with the light and warmth of hospitality, making it not only a great place for travelers to stay but also a remarkable place to build a career. Hilton is consistently featured on the World's Best Workplaces list by Great Place to Work and Fortune, reflecting its commitment to fostering a supportive, inclusive, and engaging work environment for its team members. Members of the Hilton team are valued for their passion, integrity, leadership, teamwork, ownership, and focus on delivering excellence in every moment. These core values drive the company's success and are integral to the daily functioning of its diverse workforce.
Joining Hilton means contributing to an exceptional experience not just for guests but for team members as well. Hilton invests significantly in the wellbeing of its employees by offering comprehensive benefits and development opportunities. The company supports its team through personalized programs including travel perks, stock purchase plans, paid parental leave, caregiving support, mental health resources, generous paid time off, and a variety of health and welfare plans that help employees and their families thrive. Beyond employment, Hilton actively cultivates a workplace where individuals can grow professionally and personally, ensuring that every member feels valued and empowered. Hilton’s culture is about more than just work – it’s about belonging and contributing to a greater purpose within a global community.
The role of Executive Housekeeper at Hilton is pivotal to maintaining the high standards and reputation the company has earned worldwide. This position is responsible for overseeing the daily housekeeping operations, ensuring that cleanliness and quality standards are consistently met across guest rooms, public spaces, restrooms, offices, and meeting areas. The Executive Housekeeper plays a critical role in coordinating housekeeping efforts to guarantee that rooms are ready promptly and efficiently for incoming guests, directly impacting guest satisfaction and overall hotel performance.
Beyond operational oversight, the Executive Housekeeper manages departmental processes such as systems usage, cost control, budgeting, forecasting, and policy enforcement. These responsibilities help drive efficiency and profitability within the housekeeping department. The role also demands conducting regular inspections of rooms and public areas to maintain compliance with established quality standards, reflecting Hilton's commitment to excellence. Leadership and team development are central to this position; the Executive Housekeeper supervises and supports team members, monitors performance, offers coaching, and fosters a positive and productive work environment that encourages high morale and professional growth.
Overall, this role demands a strategic balance of operational management, leadership, and an unwavering commitment to Hilton’s core values. The Executive Housekeeper acts as a key ambassador of the brand’s promise to provide outstanding hospitality, contributing significantly to the guest experience and the hotel’s operational success. Hilton offers a dynamic, supportive, and rewarding workplace for those eager to make a lasting impact in the hospitality industry, with career advancement opportunities and a culture that celebrates teamwork, innovation, and care for its people.
Joining Hilton means contributing to an exceptional experience not just for guests but for team members as well. Hilton invests significantly in the wellbeing of its employees by offering comprehensive benefits and development opportunities. The company supports its team through personalized programs including travel perks, stock purchase plans, paid parental leave, caregiving support, mental health resources, generous paid time off, and a variety of health and welfare plans that help employees and their families thrive. Beyond employment, Hilton actively cultivates a workplace where individuals can grow professionally and personally, ensuring that every member feels valued and empowered. Hilton’s culture is about more than just work – it’s about belonging and contributing to a greater purpose within a global community.
The role of Executive Housekeeper at Hilton is pivotal to maintaining the high standards and reputation the company has earned worldwide. This position is responsible for overseeing the daily housekeeping operations, ensuring that cleanliness and quality standards are consistently met across guest rooms, public spaces, restrooms, offices, and meeting areas. The Executive Housekeeper plays a critical role in coordinating housekeeping efforts to guarantee that rooms are ready promptly and efficiently for incoming guests, directly impacting guest satisfaction and overall hotel performance.
Beyond operational oversight, the Executive Housekeeper manages departmental processes such as systems usage, cost control, budgeting, forecasting, and policy enforcement. These responsibilities help drive efficiency and profitability within the housekeeping department. The role also demands conducting regular inspections of rooms and public areas to maintain compliance with established quality standards, reflecting Hilton's commitment to excellence. Leadership and team development are central to this position; the Executive Housekeeper supervises and supports team members, monitors performance, offers coaching, and fosters a positive and productive work environment that encourages high morale and professional growth.
Overall, this role demands a strategic balance of operational management, leadership, and an unwavering commitment to Hilton’s core values. The Executive Housekeeper acts as a key ambassador of the brand’s promise to provide outstanding hospitality, contributing significantly to the guest experience and the hotel’s operational success. Hilton offers a dynamic, supportive, and rewarding workplace for those eager to make a lasting impact in the hospitality industry, with career advancement opportunities and a culture that celebrates teamwork, innovation, and care for its people.
Job Requirements
- High school diploma or equivalent
- Experience in hospitality or housekeeping management
- Ability to lead and motivate a team
- Good organizational and time management skills
- Familiarity with budgeting and financial management
- Strong attention to detail
- Effective communication skills
Job Qualifications
- Proven experience in housekeeping management or similar role
- Strong leadership and team development skills
- Knowledge of cleaning and sanitation products, techniques, and standards
- Ability to manage budgets, forecasting, and cost controls
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Commitment to delivering exceptional guest service
Job Duties
- Oversee daily housekeeping operations managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
- Ensure room readiness by coordinating housekeeping efforts to clean and prepare rooms promptly and efficiently
- Manage departmental processes including systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
- Conduct inspections by overseeing and performing room and public area inspections to maintain high-quality standards and compliance
- Inspire and develop the team by supervising, supporting, monitoring performance, providing coaching, and fostering a positive and productive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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