Executive Housekeeper - Department Head - Luxury Tahoe Resort

Hyatt Regency Lake Tahoe Resort, Spa and Casino is a prestigious luxury resort located in the serene and scenic environment of Incline Village, Nevada. Known for its exquisite service, world-class amenities, and breathtaking views of Lake Tahoe, this resort excels in providing a refined and memorable guest experience. As a prominent player in the hospitality industry, Hyatt Regency Lake Tahoe combines upscale accommodations with extensive facilities including a spa, casino, dining venues, and recreational activities, ensuring guests have a diverse and fulfilling stay experience. The resort is dedicated to excellence and innovation, fostering an atmosphere where guests feel welcomed and valued, and where team members are supported in their professional growth and development. Hyatt Regency is part of the globally recognized Hyatt Hotels Corporation, renowned for its commitment to quality, customer satisfaction, and employee engagement. The hotel prides itself on maintaining high standards of cleanliness, safety, and operational efficiency, which directly contribute to its reputation as a premier destination for travelers seeking luxury and comfort. Hyatt Regency Lake Tahoe respects and promotes a culture of inclusivity and accountability, aiming to inspire its team members to deliver hospitality service that exceeds expectations. The resort is not just a place to stay but a complete lifestyle experience that balances elegance, convenience, and a deep connection with the natural beauty of the Lake Tahoe region.

The Executive Housekeeper role at Hyatt Regency Lake Tahoe Resort, Spa and Casino is a critical leadership position responsible for overseeing all aspects of the housekeeping department. This full-time position carries a competitive salary range of $80,900 to $109,200, reflecting the importance of the role within the hotel's management structure and the level of expertise required. The Executive Housekeeper directs daily operations, ensuring cleanliness and maintenance in guest rooms, public spaces, and back-of-house areas, upholding the Hyatt brand’s high quality and luxury standards. Central to this role is managing a diverse team comprising housekeeping leaders, supervisors, coordinators, room attendants, housepersons, and laundry staff, fostering an environment that values collaboration and growth. Operational responsibilities include scheduling, labor management, productivity analysis, inventory control, and budget oversight, requiring strong financial acumen and strategic mindset. The Executive Housekeeper also partners with multiple departments such as Front Office, Engineering, and overall hotel leadership to enhance guest satisfaction and support the resort's smooth functioning. This leadership role demands a dynamic professional capable of driving efficiency without compromising luxury service, ensuring the resort remains a clean, welcoming, and well-maintained environment for guests and colleagues alike. The successful candidate will demonstrate exceptional leadership skills, be adept at coaching and mentoring staff, and dedicated to continually elevating service quality through innovative process improvements and a culture of accountability and excellence. Through frequent inspections and adherence to safety and sanitation policies, the Executive Housekeeper ensures compliance and strives for operational excellence. Joining Hyatt Regency Lake Tahoe as the Executive Housekeeper offers an exciting opportunity to influence a significant aspect of the guest experience and contribute to the sustained success of a leading luxury resort.