Executive Housekeeper

Pyramid Global Hospitality is a renowned leader in the hospitality industry, recognized for its commitment to putting people first. This company places a strong emphasis on fostering a supportive and inclusive work environment, one that prioritizes diversity, employee growth, development, and wellbeing. With over 230 properties worldwide, Pyramid Global Hospitality stands out not only because of its exceptional guest experiences but also because of its dedication to building meaningful relationships with its team members. The company offers a range of employment benefits that include comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. These initiatives, combined with ongoing training and development opportunities, empower employees to build their skills and advance their careers within the hospitality sector. Whether a newcomer to the industry or a seasoned professional, employees find a collaborative and growth-focused environment that fosters success.

One of Pyramid Global Hospitality's flagship properties is the Residence Inn Cincinnati Downtown - The Phelps, located in the heart of Cincinnati, Ohio. Named the number one hotel in Cincinnati, The Phelps boasts boutique accommodations within the historic Phelps Building, featuring 134 guest rooms and 5,039 square feet of versatile event space. Unique among extended-stay hotels in the city, The Phelps offers a rooftop restaurant and terrace that adds to the memorable guest experience. However, what truly sets this hotel apart is its team – a group of highly skilled and dedicated professionals who are passionate about delivering outstanding service and maintaining the high standards that earned the hotel its top ranking.

The current opportunity at The Phelps is for a Housekeeping Manager, a crucial leadership role responsible for overseeing all housekeeping employees and ensuring the productivity of the department. This role involves managing guest satisfaction scores by effectively communicating feedback with the team to continuously improve service standards. The Housekeeping Manager also handles key administrative tasks such as payroll, scheduling, and ordering supplies for the department. This position offers a competitive salary range of $60,000 to $62,000 annually, reflecting the importance of the role and the level of expertise required. As a Housekeeping Manager, the successful candidate will have the opportunity to lead a dynamic team within a prestigious property, contributing directly to the guest experience and the hotel's reputation. Pyramid Global Hospitality values diversity and inclusivity, welcoming applicants from various backgrounds and experiences. The compensation package and employment terms may vary based on factors such as skill set, depth of experience, certifications, and specific office location, ensuring that each candidate is rewarded fairly for their unique qualifications.