Executive Housekeeper

The Executive Housekeeper position is an exciting opportunity within a renowned hotel management team, ideal for experienced housekeeping professionals seeking rewarding and stable employment. This role involves close collaboration with the General Manager to oversee all aspects of housekeeping and laundry operations, ensuring that cleanliness and guest satisfaction remain top priorities. The hotel is dedicated to providing a high standard of hospitality, and the Executive Housekeeper plays a crucial role in maintaining these standards through excellent leadership and management skills. This full-time position offers weekly pay, providing financial stability along with a strong package of benefits including medical, dental, and vision coverage, tuition assistance, and participation in the Hilton Team Member Travel Program and 401K Scheme. The role promises both personal growth and professional development within a prestigious brand, with opportunities to earn referral bonuses and travel rewards. The Executive Housekeeper must exemplify a service-oriented mindset, demonstrating exceptional customer service not only to guests but also within the team to foster a positive and cooperative work environment.

As the leader of the housekeeping team, the Executive Housekeeper is responsible for directing and monitoring the activities of housekeeping, houseman, and laundry staff members. This includes conducting daily inspections of guest rooms to ensure quality and adherence to brand standards, scheduling staff shifts and obtaining General Manager approval on weekly schedules, and balancing nightly room status reports to maintain operational accuracy. The role also encompasses procurement duties, requiring the Executive Housekeeper to order supplies while respecting budget constraints established by the General Manager. Furthermore, this position includes personnel responsibilities such as interviewing candidates, resolving employee grievances, administering disciplinary actions, and conducting performance evaluations. Leadership is demonstrated through regular daily meetings with housekeeping staff and routine walkthroughs with the General Manager and Property Engineer to ensure property standards and operations are seamlessly maintained. Exceptional interpersonal skills and a commitment to professionalism, including adherence to uniform standards and grooming, are vital for success in this role. The Executive Housekeeper will significantly contribute to the hotel’s reputation by delivering consistent service excellence and fostering a motivated, well-organized team that upholds the hospitality brand’s high standards.