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Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
wellness programs
Life insurance
Disability insurance
Savings accounts
Tuition Assistance
Travel perks

Job Description

Stonebridge is a reputable hospitality management company known for operating and managing a diverse portfolio of hotels across various locations, including Pullman, Washington. The company is dedicated to delivering exceptional guest experiences by maintaining high standards of service, cleanliness, and operational efficiency. Stonebridge's commitment to hospitality excellence is reflected in its focus on employee development, equal employment opportunities, and comprehensive benefits, making it an attractive employer for professionals seeking to advance their careers in the hotel industry.

The Executive Housekeeper position at Stonebridge in Pullman, Washington, is a full-time, non-exempt role reporting directly to the Area General Manager. With a competitive pay rate of $25 per hour, this position is integral to the day-to-day success of the housekeeping department and the overall guest satisfaction within the hotel. The Executive Housekeeper is entrusted with managing all facets of the housekeeping and laundry operations, from staffing and scheduling to training and inventory management. This leadership role requires a seasoned supervisor who can maintain impeccable cleanliness standards, manage budgets effectively, and foster a productive and motivated team environment.

Responsibilities also include collaborating closely with maintenance and front desk departments to ensure prompt repairs, room status communication, and adherence to safety and environmental regulations. The role demands a hands-on approach to management, including the implementation of deep cleaning and preventive maintenance programs, conducting regular inspections, and promptly addressing guest service issues related to cleanliness. The Executive Housekeeper plays a key role in controlling departmental costs and contributing to budget planning, ensuring that the housekeeping operations run smoothly and efficiently within the allocated labor guidelines.

This job requires an individual with substantial experience in supervisory housekeeping roles, preferably within the hotel sector, who possesses strong leadership and organizational abilities. The ideal candidate should be proficient in Microsoft Office applications and housekeeping management software, have excellent communication skills, and exhibit a keen attention to detail. The position involves physical activity such as standing, walking, bending, stooping, and lifting up to 30 pounds, underlining the need for stamina and physical fitness. Additionally, working flexible hours, including evenings, weekends, and holidays, is necessary to meet business demands.

Stonebridge fosters an inclusive work environment and is committed to equal employment opportunity, prohibiting discrimination on any unlawful grounds. The company also offers a robust benefits package, including medical, dental, and vision insurance, paid time off, 401(k) matching, wellness programs, life and disability insurance, savings accounts, tuition assistance, and travel perks. This position's comprehensive benefits and competitive wage combined with the company’s commitment to employee growth and workplace fairness make it a compelling career opportunity for qualified candidates dedicated to excellence in hospitality and housekeeping management.

Job Requirements

  • 5+ years of experience in a supervisory housekeeping position
  • Proven ability to manage staff and department operations
  • Ability to plan and organize cleaning schedules and staff shifts
  • Experience with budgeting and inventory control
  • Proficiency with Microsoft Office and housekeeping software
  • Strong communication and interpersonal skills
  • Physical ability to perform duties including lifting up to 30 lbs
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment
  • Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management
  • Bachelor’s degree in Hospitality Management or a related field is preferred but not required
  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software
  • Strong attention to detail and commitment to cleanliness standards
  • Ability to develop and manage budgets and control costs effectively
  • Exceptional problem-solving skills and the ability to handle guest complaints professionally
  • Time management and organizational skills to handle multiple tasks and priorities

Job Duties

  • Manage daily operations of the housekeeping and laundry departments
  • Recruit, train, supervise, and evaluate housekeeping staff
  • Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces
  • Develop staff schedules within budgeted labor guidelines to maximize productivity
  • Conduct regular inspections to ensure cleanliness standards are met
  • Monitor and manage housekeeping supplies and inventory, placing orders as needed
  • Collaborate with the maintenance department for timely repairs and upkeep
  • Monitor guest service scores and address cleanliness or service issues promptly
  • Oversee departmental budget planning and control costs
  • Coordinate with the front desk on room status updates and clean room availability
  • Ensure compliance with health, safety, and environmental regulations
  • Implement deep cleaning and preventive maintenance programs

Job Criteria

Experience

Expert Level (7+ years)


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