Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
HHM Hotels is a renowned hospitality company committed to delivering exceptional guest experiences through quality service and operational excellence. With a reputation for maintaining high standards in hotel management, HHM Hotels emphasizes sustainability and community-focused practices, demonstrated by its EarthView program. The company values a culture rooted in its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles foster a work environment that encourages teamwork, innovation, and personal growth. Employees at HHM Hotels have the opportunity to advance their careers through defined career paths, enabling them to reach leadership roles such as Area Executive Housekeeper, Assistant General Manager, and General Manager.
The Executive Housekeeper role at HHM Hotels is essential for maintaining the highest levels of cleanliness, safety, and guest satisfaction in all hotel areas, including guest rooms, public spaces, and grounds. This leadership position focuses on managing housekeeping operations efficiently while adhering to established brand and hotel standards for quality and sustainability. The executive housekeeper plays a vital role in fostering a productive team environment, ensuring associates are well-trained, supported, and aligned with HHM's core values. This position includes responsibilities such as scheduling, supervising, and coaching staff to meet occupancy demands and operational goals. Additionally, the role requires vigilance in inspecting hotel areas for cleanliness and prompt resolution of guest concerns, ultimately driving improved guest service scores. A commitment to safe work habits, adherence to OSHA guidelines, and participation in safety committees further define this important role. Candidates for this position should expect a dynamic work schedule that may include holidays, weekends, and alternate shifts, along with physical tasks involving standing, walking, lifting, and other movements necessary for thorough housekeeping management. Overall, this role offers a challenging and rewarding career opportunity for dedicated professionals seeking to contribute to a premier hospitality organization while advancing within the industry.
The Executive Housekeeper role at HHM Hotels is essential for maintaining the highest levels of cleanliness, safety, and guest satisfaction in all hotel areas, including guest rooms, public spaces, and grounds. This leadership position focuses on managing housekeeping operations efficiently while adhering to established brand and hotel standards for quality and sustainability. The executive housekeeper plays a vital role in fostering a productive team environment, ensuring associates are well-trained, supported, and aligned with HHM's core values. This position includes responsibilities such as scheduling, supervising, and coaching staff to meet occupancy demands and operational goals. Additionally, the role requires vigilance in inspecting hotel areas for cleanliness and prompt resolution of guest concerns, ultimately driving improved guest service scores. A commitment to safe work habits, adherence to OSHA guidelines, and participation in safety committees further define this important role. Candidates for this position should expect a dynamic work schedule that may include holidays, weekends, and alternate shifts, along with physical tasks involving standing, walking, lifting, and other movements necessary for thorough housekeeping management. Overall, this role offers a challenging and rewarding career opportunity for dedicated professionals seeking to contribute to a premier hospitality organization while advancing within the industry.
Job Requirements
- High school diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Qualifications
- High school diploma or equivalent preferred
- Two years previous housekeeping supervisor experience required
Job Duties
- Interview, select, train, schedule, coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs
- Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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