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Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Career advancement opportunities
Employee wellness programs

Job Description

Raines Co. is a distinguished family-owned business established in 1988 that has evolved into a comprehensive development, management, and investment enterprise specializing in the hospitality industry. With a legacy of over three decades, Raines Co. operates and owns a diverse portfolio of some of the world’s leading hotel brands as well as unique boutique hotels. The company prides itself on fostering a family-oriented culture that emphasizes building strong relationships with associates, partners, and the communities in which it operates. This culture of collaboration and commitment to excellence drives the company’s mission to provide exceptional hospitality experiences while maintaining a supportive and rewarding work environment for its employees.

At Raines Co., employees are valued as the cornerstone of their success. The company offers a range of benefits including comprehensive medical, dental, and vision coverage, a 401(k) retirement savings plan, a generous paid time off program, and ample opportunities for career advancement within the organization. Being recognized for rewarding top performers, Raines Co. encourages professional growth and development through ongoing training and support.

The role of Executive Housekeeper at Raines Co. is an essential leadership position responsible for ensuring the highest standards of cleanliness and appearance throughout the entire hotel property. This position demands a professional with an acute attention to detail and a genuine passion for service excellence. The Executive Housekeeper will supervise and direct all activities of the housekeeping department, including laundry operations, fostering a work environment that prioritizes teamwork and employee well-being. This role is pivotal in delivering a clean, welcoming, and home-like atmosphere to guests, reinforcing the hotel’s reputation for outstanding hospitality.

The Executive Housekeeper will engage in comprehensive management duties such as planning work schedules, monitoring departmental budgets, maintaining cost efficiency, and upholding compliance with brand and property standards. They will conduct regular inspections to ensure guest rooms, public areas, and VIP accommodations meet or exceed quality expectations. Additionally, the role involves maintaining adequate supplies, overseeing the security and handling of lost and found items, training staff on safety protocols such as hazardous materials handling, and coordinating maintenance and refurbishing efforts with other departments.

This role is designed for a seasoned professional with at least five years of progressive experience in hotel housekeeping or related fields, including prior experience in an executive housekeeping role. Familiarity with brand standards and proficiency in Microsoft 365 or similar computer applications are also required. The successful candidate will possess strong leadership skills with the ability to motivate and develop a high-performing team. A high school diploma or equivalent is the minimum educational requirement.

Raines Co. is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. They welcome qualified applicants regardless of race, color, religion, sexual orientation, gender identity, national origin, disability, or any other legally protected status. Pre-employment background checks are a standard part of the hiring process. Raines Co. invites candidates who share their passion for excellence and hospitality to apply and become part of their dynamic team where your future is now.

Job Requirements

  • Minimum high school diploma, GED or equivalent
  • Minimum five years of progressive experience in hotels or related fields
  • Prior executive housekeeper experience
  • Experience leading teams in all housekeeping areas
  • Experience with brand standards
  • Proficient in Microsoft 365 or similar computer applications

Job Qualifications

  • Minimum high school diploma, GED or equivalent
  • Minimum five years of progressive experience in hotels or related fields
  • Prior executive housekeeper experience
  • Experience leading teams in all housekeeping areas
  • Proficient in Microsoft 365 or similar computer applications
  • Experience with brand standards
  • Strong leadership and communication skills

Job Duties

  • Directs the housekeeping staff by coaching, counseling, providing guidance and correcting work while motivating team to maintain positive morale
  • Establishes standards and procedures for housekeeping staff work
  • Plans work schedules and daily assignments to ensure adequate service according to labor standards and occupancy
  • Manages department finances including budget development, monitoring, and maintaining cost per occupied room under budget guidelines
  • Prepares necessary reports
  • Inspects and evaluates physical condition of hotel including rooms and public areas, ensuring service standards
  • Submits recommendations for repairs, furnishing, equipment relocation, and space reallocation and follows up on work orders
  • Enforces procedures for lost and found items
  • Uses company-wide tools and systems
  • Maintains adequate supplies through inventories and ordering
  • Ensures proper usage and training on chemicals and cleaning supplies per HazMat program
  • Evaluates furniture and decor conditions and assists with rehabilitation projects

Job Criteria

Experience

Expert Level (7+ years)


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