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Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $80,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Company stock purchase program
Team Member Travel Program
Flexible Paid Time Off
team member recognition
Learning and advancement opportunities

Job Description

Hilton Grand Vacations (HGV) is a prominent leader in the vacation ownership industry, known for its unwavering dedication to innovation, quality, and continuous growth. With over 30 years of experience, HGV has earned a stellar reputation for fostering a culture of work-life balance and family-friendly benefits, making it one of Newsweek's "America's Greatest Workplaces for Parents & Families." The company operates a network of resorts, call centers, and corporate offices that support its loyal Owners, Members, and Guests. HGV emphasizes the development and recognition of its Team Members while providing them with exceptional benefits and opportunities for advancement.

The Executiv... Show More

Job Requirements

  • High school diploma or equivalent
  • 5+ years of related experience ideally in large-scale housekeeping environments
  • 4+ years of managerial experience preferably in hospitality or a similar setting
  • proven leadership capabilities including ability to motivate, develop, inspire and engage staff
  • exceptional problem solving, analytical and conceptual skills
  • effective organizational skills including ability to prioritize and manage multiple tasks and deadlines
  • proven understanding of departmental financials including analysis and reporting of budgets, forecasts, inventory, and P&L statements
  • knowledge of housekeeping equipment and chemicals including OSHA and Bloodborne Pathogen safety standards
  • strong written and oral interpersonal communication skills with ability to build and maintain productive working relationships and negotiate with a range of internal and external clients

Job Qualifications

  • High school diploma or equivalent
  • 5+ years of related experience in large-scale housekeeping environments
  • 4+ years of managerial experience preferably in hospitality
  • proven leadership capabilities to motivate and engage staff
  • exceptional problem solving and analytical skills
  • effective organizational skills with ability to manage multiple tasks and deadlines
  • proven understanding of departmental financials including budgets and P&L statements
  • knowledge of housekeeping equipment, chemicals, and OSHA safety standards
  • strong written and oral communication skills

Job Duties

  • Develops and executes strategic initiatives of the Housekeeping department
  • provides clear direction to the housekeeping team through meetings and documentation
  • leads managers and housekeepers to complete assigned duties
  • routinely inspects units and common areas for compliance with standards
  • monitors guest requests and complaints, resolving issues and coordinating with other departments
  • maintains accurate inventory of linens and operating supplies
  • oversees uniform orders and laundry operations
  • hires, supervises, disciplines, and trains housekeeping staff
  • performs administrative tasks including payroll and scheduling
  • investigates accidents and enforces OSHA safety standards
  • identifies and coordinates development plans for team members
  • adheres to purchasing policies and manages contractor relationships
  • develops and manages financial spending related to the department budget
  • performs other related activities as required

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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