Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $26.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Bonus opportunities
Training and Development
Opportunity for advancement
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid Time Off
Holiday pay
Free parking
hotel discounts

Job Description

Our client is a prestigious hotel renowned for its commitment to exceptional guest experiences and superior hospitality services. As part of a well-established hospitality group, the hotel prides itself on its dedication to excellence, from guest accommodations to its service culture. This luxury hotel fosters a collaborative and dynamic environment where associates are encouraged to grow professionally while contributing to the company’s mission to deliver memorable stays for its guests.

We are currently seeking an Executive Housekeeper to lead and oversee the entire housekeeping and laundry operations of the hotel. This leadership role is pivotal in ensuring that all areas of the hotel meet the high standards set for cleanliness, organization, and guest satisfaction. The Executive Housekeeper will be responsible for managing staffing schedules, supervising daily housekeeping activities, conducting routine inspections, and coordinating closely with maintenance and front-of-house teams to ensure seamless operations. In addition to operational duties, this role requires strong leadership capabilities to select, train, and develop housekeeping staff, while motivating the team to provide outstanding service.

The Executive Housekeeper plays a critical role in budgeting and expense control, carefully managing inventory and supplies to optimize costs without compromising quality. This role also involves managing the Lost and Found protocols and maintaining accurate records and logs related to housekeeping activities and equipment. Key to success in this position is fostering a positive work environment, promoting associate satisfaction, and addressing operational challenges proactively.

Ideal candidates embody the hotel’s core values, including integrity, attention to detail, and a passion for guest service. They will possess excellent communication skills and a hands-on approach, ready to assist in housekeeping tasks when necessary, and demonstrate a readiness to act as Manager On Duty as assigned. This is a full-time position requiring open availability, including weekends and holidays, to meet the dynamic needs of hotel operations.

The Executive Housekeeper will be part of a forward-thinking organization known for its associate engagement, guest loyalty, and strong commitment to community and financial success. This role offers competitive pay, bonus opportunities, comprehensive benefits, and advancement potential within the company. Join this vibrant hotel team and make a significant difference in both guest experiences and operational excellence, while advancing your hospitality career in a supportive and growth-oriented workplace.

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years experience in housekeeping or hospitality industry
  • ability to manage multiple tasks simultaneously
  • excellent verbal and written communication skills
  • strong attention to detail
  • ability to work weekends, holidays, and flexible hours
  • physical capability to perform housekeeping duties and lift up to 50 pounds
  • capacity to act as Manager On Duty when assigned
  • ability to maintain favorable working relationships
  • knowledge of company policies and procedures
  • commitment to promote a positive work environment
  • strong organizational skills
  • willingness to assist in other hotel operations as needed

Job Qualifications

  • Previous experience in housekeeping management or similar role
  • strong leadership and team management skills
  • excellent communication and organizational abilities
  • experience in budget management and expense control
  • ability to perform physical tasks related to housekeeping
  • strong customer service orientation
  • knowledge of hotel operations and maintenance coordination
  • proficiency in managing inventories and Lost and Found
  • skills in training and developing staff
  • problem-solving and conflict resolution skills

Job Duties

  • Schedule associates in accordance with forecasted occupancy
  • adjust staffing for sudden changes in occupancy
  • plan, assign and supervise daily housekeeping and laundry activities
  • perform housekeeping, laundry, or housekeeping roles as needed
  • conduct continual cleanliness inspections
  • schedule and supervise special cleaning programs
  • ensure tools and equipment are available for the team
  • coordinate with maintenance on work orders and preventative maintenance
  • manage Lost and Found
  • coordinate room availability with front of house management
  • keep accurate records and logs
  • monitor customer comment cards and formulate solutions
  • monitor budget and control expenses
  • maintain proper inventory and perform monthly inventory
  • select, orientate and train qualified associates
  • conduct skills training regularly
  • communicate performance standards
  • develop associates for promotional opportunities
  • enforce disciplinary actions fairly
  • create a positive work environment
  • implement associate satisfaction strategies

Job Criteria

Experience

Mid Level (3-7 years)


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