Executive Housekeeper

Kana Hotel Group is a distinguished hospitality company committed to becoming one of the most admired and service quality-driven hotel chains in the industry. With a strong mission to create a welcoming and friendly atmosphere for guests and employees alike, Kana Hotel Group prides itself on delivering exceptional service and unparalleled value to every guest. Operating numerous properties across diverse locations, the company has cultivated a culture where employee passion and dedication to hospitality are highly valued and fostered. Kana Hotel Group's focus on staff development and internal promotion underscores its commitment to nurturing talent and rewarding hard work with career advancement opportunities.

The company operates within the hotel industry, emphasizing creating memorable guest experiences through quality services and employee engagement. Kana Hotel Group seeks individuals who are passionate about hospitality and motivated to grow within a dynamic, service-oriented environment. The leadership team primarily comprises members promoted from within, illustrating the company’s investment in professional growth and internal career development.

Kana Hotel Group is currently seeking a Housekeeping Supervisor to join its team. This role is vital in maintaining the cleanliness and overall aesthetic appeal of the hotel, ensuring guests enjoy a comfortable, immaculate environment. As a Housekeeping Supervisor, you will oversee housekeeping and laundry staff, managing scheduling, training, performance evaluations, and disciplinary actions. Your responsibilities also include maintaining inventory, managing contract labor, evaluating equipment, and collaborating with management on budget development and operational goals.

This position plays a crucial role in upholding the hotel’s standards for cleanliness, guest satisfaction, and operational efficiency. The Housekeeping Supervisor is tasked with maintaining high-quality standards throughout guest rooms, public areas, storage spaces, and laundry facilities. You will ensure staff productivity aligns with labor cost goals and establish effective cost control systems for staffing and supplies.

In addition to administrative and operational duties, this role requires a hands-on approach to quality assurance, including preparing for audits, evaluating results, and implementing improvements to meet brand standards. The Housekeeping Supervisor will work closely with the front office by providing accurate room status reports, contributing to seamless guest service delivery.

The role demands flexibility, especially in working nights, weekends, and holidays, to accommodate the hospitality industry's dynamic nature. Candidates for this position should bring a high school diploma or GED, combined with extensive housekeeping experience in large, multi-use facilities and proven supervisory capabilities. Excellent communication skills are essential for this role to foster a collaborative team environment and relay information effectively across departments.

Kana Hotel Group is an equal opportunity employer that actively prohibits discrimination in employment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. This commitment to inclusivity is reflected in all aspects of employment, ensuring fair treatment from recruitment through to career progression and retention.

The Housekeeping Supervisor position is integral to Kana Hotel Group’s goal of delivering outstanding hospitality experiences. As part of a dedicated team, you will not only contribute to the company’s continued success but also have opportunities for professional growth in a supportive and engaging work environment.