Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Flexible spending account
401(k) retirement plan
Paid vacation
Paid sick time
Paid holidays
Employee Referral Program
Employee Recognition Program
Employee Discounts
on-demand pay
Marriott brand hotel discounts
Job Description
Residence Inn Charleston North/Ashley Phosphate is a well-established extended-stay hotel managed by Aileron Management, located conveniently near historic districts, Joint Base Charleston, North Charleston Coliseum, Northwoods Mall, and Goose Creek. As part of the Residence Inn brand under Marriott International, this hotel offers travelers and guests a comfortable, home-like environment that balances convenience with exceptional service. The management company emphasizes associate empowerment and career development, fostering a workplace culture that values passion for service and growth opportunities. The hotel is an equal opportunity employer committed to diversity and inclusion across all applicant and associate levels.
The Executive Housekeeper role at Residence Inn Charleston North/Ashley Phosphate is a critical leadership position responsible for managing the housekeeping department to ensure clean, safe, and welcoming guest accommodations. This full-time position requires the Executive Housekeeper to oversee daily housekeeping operations, supervise staff, maintain supply inventories, and uphold the quality standards that contribute to exceptional guest satisfaction. The role involves hands-on cleaning duties as well as administrative tasks such as scheduling, training, and compliance monitoring. Starting early in the day, the Executive Housekeeper assigns room cleaning tasks and inspects completed rooms to ensure nothing is overlooked, reinforcing attention to detail that contributes to positive guest experiences and potential gratuities.
Beyond managing day-to-day operations, the Executive Housekeeper also coordinates deep cleaning projects and assists in times of high occupancy or peak demand to maintain operational efficiency. The ideal candidate is passionate about cleanliness, motivated to enhance guest experiences, able to work independently, and comfortable working in a fast-paced and physically active environment. They must exhibit strong leadership, time management, and communication skills, combined with a flexible schedule availability to cover weekends and holidays. With a proactive approach and a commitment to upholding hotel standards, this role is suited for someone ready to take ownership of the housekeeping team's success and contribute directly to the hotel's reputation for excellence.
This role offers a competitive employment opportunity with a variety of benefits including comprehensive medical, dental and vision plans, company-paid life and disability insurance, flexible spending accounts, and a 401(k) retirement plan with company matching. Additional perks include paid vacation and sick leave, paid holidays, referral and employee recognition programs, employee discounts, and access to on-demand pay. Residence Inn Charleston North/Ashley Phosphate prioritizes associate well-being and professional growth, making this an attractive opportunity for candidates seeking a rewarding, long-term career in hospitality management and housekeeping supervision.
The Executive Housekeeper role at Residence Inn Charleston North/Ashley Phosphate is a critical leadership position responsible for managing the housekeeping department to ensure clean, safe, and welcoming guest accommodations. This full-time position requires the Executive Housekeeper to oversee daily housekeeping operations, supervise staff, maintain supply inventories, and uphold the quality standards that contribute to exceptional guest satisfaction. The role involves hands-on cleaning duties as well as administrative tasks such as scheduling, training, and compliance monitoring. Starting early in the day, the Executive Housekeeper assigns room cleaning tasks and inspects completed rooms to ensure nothing is overlooked, reinforcing attention to detail that contributes to positive guest experiences and potential gratuities.
Beyond managing day-to-day operations, the Executive Housekeeper also coordinates deep cleaning projects and assists in times of high occupancy or peak demand to maintain operational efficiency. The ideal candidate is passionate about cleanliness, motivated to enhance guest experiences, able to work independently, and comfortable working in a fast-paced and physically active environment. They must exhibit strong leadership, time management, and communication skills, combined with a flexible schedule availability to cover weekends and holidays. With a proactive approach and a commitment to upholding hotel standards, this role is suited for someone ready to take ownership of the housekeeping team's success and contribute directly to the hotel's reputation for excellence.
This role offers a competitive employment opportunity with a variety of benefits including comprehensive medical, dental and vision plans, company-paid life and disability insurance, flexible spending accounts, and a 401(k) retirement plan with company matching. Additional perks include paid vacation and sick leave, paid holidays, referral and employee recognition programs, employee discounts, and access to on-demand pay. Residence Inn Charleston North/Ashley Phosphate prioritizes associate well-being and professional growth, making this an attractive opportunity for candidates seeking a rewarding, long-term career in hospitality management and housekeeping supervision.
Job Requirements
- Must be at least 18 years old
- Attention to detail
- Hotel experience preferred
- Housekeeping supervisor experience preferred
- Ability to work weekends and holidays
- Ability to perform physically active job
- Availability to work flexible schedule including weekends and holidays
Job Qualifications
- Housekeeping supervisor experience preferred
- Hotel experience preferred
- Strong leadership skills
- Ability to work independently
- Attention to detail
- Time management skills
- Ability to work flexible schedules including weekends and holidays
Job Duties
- Manage staffing levels to verify that guest service, operational needs, and financial objectives are met
- Schedule employees according to business demands and track employee time and attendance
- Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Educate and train all employees in compliance and governmental and safety regulations
- Supervise daily housekeeping shift operations and verify compliance with all housekeeping policies, standards and procedures
- Assist in deep cleaning projects and/or assist housekeeping staff during high volume periods
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Order and maintain supplies and equipment in a timely and efficient manner while minimizing waste and maintaining conservation initiatives
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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