Executive Housekeeper

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.50 - $25.75

Work Schedule

Standard Hours

Benefits

competitive salary

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401k with employer match

Paid Time Off

Uniforms Provided

team member hotel discount program

Job Description

Ascent Hospitality is a distinguished company within the hospitality industry, known for its extensive portfolio of hotels and a dynamic pipeline of new properties and acquisitions. The company emphasizes not just its expansion and numbers but places its focus robustly on people — both team members and guests. This people-first philosophy serves as the core foundation of Ascent Hospitality's culture, which thrives on a commitment to delivering memorable experiences for everyone involved. The company culture heavily encourages collaboration, unified teamwork, and a shared purpose, making it an appealing environment for individuals who value working together effectively. Ascent Hospitality’s leadership is defined by accomplished professionals who possess a passion for serving others, excellent communication skills, and the ability to manage change and challenges with ease. They seek talented individuals who can take initiative and drive the team to success, embodying the key values of responsiveness, care, and excellence. Joining this company grants the opportunity to be part of an ambitious, supportive, and growth-oriented team focused on hospitality excellence.

The role of Executive Housekeeper at Ascent Hospitality is an integral leadership position responsible for overseeing the entire Housekeeping department to ensure the hotel maintains the highest cleanliness, service, and quality standards. This multifaceted role not only includes managing guest rooms but also the public spaces, offices, banquet and conference areas, and the Laundry department. The Executive Housekeeper works closely with other departments such as Maintenance and Front Office to deliver seamless guests experiences. The position involves directing daily housekeeping operations, budget management, inventory control, staff recruitment and training, scheduling, and regulatory compliance. The Executive Housekeeper will ensure the consistent application of health, sanitation, and safety standards setting the benchmark for guest satisfaction and financial success of the hotel. This leadership role requires strong organizational skills, effective team management, and the ability to foster a positive work environment. The company offers a competitive salary and comprehensive benefits including health, dental, vision, and life insurance, a 401k plan with employer match, paid time off, uniforms for most positions, and access to the Team Member Hotel Discount Program. Overall, this position offers an excellent chance for a hospitality professional with supervisory experience to contribute to and grow with a respected hospitality brand that prioritizes people and quality service at every level.

Job Requirements

High school education or equivalent
Some college preferred
Minimum six (6) months related experience or training preferred
Prior experience in supervisor or manager role
Ability to lead a team of 15 or more employees
Excellent communication skills
Basic mathematical skills
Ability to plan, organize and supervise staff
Ability to handle conflict in a team environment
Effective verbal and written communication skills
Dependable and productive work ethic

Job Qualifications

Must be dependable and productive
High school education or equivalent is required
Some college preferred
Minimum six (6) months related experience or training preferred
Must be able to effectively lead a team of 15 or more employees
Must have prior experience in supervisor or manager role
Previous experience in a hotel preferred
Must have excellent communication and organizational skills
Must have basic mathematical skills
Must be able to apply basic principles and techniques of supervision
Ability to plan and organize the activities of others
Ability to get ideas accepted and to guide a group or individual to accomplish a task
Ability to modify leadership style and management approach to reach goal
Ability to express ideas clearly both in written and oral communications
Ability to effectively handle conflict in a team environment

Job Duties

Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Creates and post weekly schedule for Housekeeping and Laundry Team Members
Physically checks rooms made ready by Room Attendants to confirm ready for guest check-in and update in the computer
Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
Works closely with the Front Office team to ensure guest room satisfaction
Oversees Laundry operations
Works with maintenance team to maintain operational upkeep of Laundry Equipment
Ensures Housekeeping and Laundry supply inventory are ordered and properly stored
Properly reports and logs and complete required documents for all Lost and Found items
Makes sure that all storage areas all locked & that all housekeepers' sheets & executive housekeeper sheet are turned in to the front desk before leaving
Maintains cleanliness and upkeep of Public areas of hotel
Ensures excellence in hotel and guest room cleanliness