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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $25.75
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished company within the hospitality industry, known for its extensive portfolio of hotels and a dynamic pipeline of new properties and acquisitions. The company emphasizes not just its expansion and numbers but places its focus robustly on people — both team members and guests. This people-first philosophy serves as the core foundation of Ascent Hospitality's culture, which thrives on a commitment to delivering memorable experiences for everyone involved. The company culture heavily encourages collaboration, unified teamwork, and a shared purpose, making it an appealing environment for individuals who value working together effectively. Ascent Hospitality’s leadership is... Show More
Job Requirements
- High school education or equivalent
- Some college preferred
- Minimum six (6) months related experience or training preferred
- Prior experience in supervisor or manager role
- Ability to lead a team of 15 or more employees
- Excellent communication skills
- Basic mathematical skills
- Ability to plan, organize and supervise staff
- Ability to handle conflict in a team environment
- Effective verbal and written communication skills
- Dependable and productive work ethic
Job Qualifications
- Must be dependable and productive
- High school education or equivalent is required
- Some college preferred
- Minimum six (6) months related experience or training preferred
- Must be able to effectively lead a team of 15 or more employees
- Must have prior experience in supervisor or manager role
- Previous experience in a hotel preferred
- Must have excellent communication and organizational skills
- Must have basic mathematical skills
- Must be able to apply basic principles and techniques of supervision
- Ability to plan and organize the activities of others
- Ability to get ideas accepted and to guide a group or individual to accomplish a task
- Ability to modify leadership style and management approach to reach goal
- Ability to express ideas clearly both in written and oral communications
- Ability to effectively handle conflict in a team environment
Job Duties
- Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
- Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards
- Recruit, interview and train team members
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
- Creates and post weekly schedule for Housekeeping and Laundry Team Members
- Physically checks rooms made ready by Room Attendants to confirm ready for guest check-in and update in the computer
- Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
- Works closely with the Front Office team to ensure guest room satisfaction
- Oversees Laundry operations
- Works with maintenance team to maintain operational upkeep of Laundry Equipment
- Ensures Housekeeping and Laundry supply inventory are ordered and properly stored
- Properly reports and logs and complete required documents for all Lost and Found items
- Makes sure that all storage areas all locked & that all housekeepers' sheets & executive housekeeper sheet are turned in to the front desk before leaving
- Maintains cleanliness and upkeep of Public areas of hotel
- Ensures excellence in hotel and guest room cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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