
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
Employee assistance program
Job Description
Grand Living is transforming the senior living experience by creating distinctive and luxury-focused senior living communities that emphasize comfort, exceptional service, and an upscale lifestyle. Established as an iconic brand in senior hospitality, Grand Living is dedicated to offering remarkable residences with gracious apartments and stunning décor crafted with design excellence at every corner. The true luxury comes not only from the architecture but from the extraordinary commitment of its people. Staffs at Grand Living demonstrate an unparalleled dedication to personal service, engaging with residents and their families in a way that ensures a high standard of care and satisfaction. Each community under Grand Living's umbrella is designed to foster a sense of belonging and well-being, embracing the unique needs and lifestyles of older adults.
The Executive Director plays a vital role within Grand Living by delivering comprehensive leadership to elevate the resident experience continually. This role requires a passionate leader who will cultivate a culture of exceptional service and long-term growth by managing daily operations effectively, setting clear goals, and driving achievement across teams. The Executive Director is responsible for hiring, training, supervising, and motivating employees and leadership teams, ensuring that each member holds the skills and talents necessary to meet and exceed company expectations. Financial oversight is a critical aspect of this role, involving careful monitoring of expenses, budget preparation, maintaining cash flow, and analyzing operational financial data to ensure fiscal responsibility while delivering outstanding service. A key part of the position's success is the application of The Sterling Touch® approach, which prioritizes a friendly, courteous, and professional demeanor in all interactions, leading to excellent resident satisfaction outcomes. Reporting to the Regional Director of Operations, the Executive Director operates within framework defined by company standards, processes, and philosophy, contributing to the growth and reputation of Grand Living. This full-time leadership position offers competitive compensation paired with a comprehensive benefits package, emphasizing personal and professional growth opportunities in a senior living environment where hospitality and health care intersect.
The Executive Director plays a vital role within Grand Living by delivering comprehensive leadership to elevate the resident experience continually. This role requires a passionate leader who will cultivate a culture of exceptional service and long-term growth by managing daily operations effectively, setting clear goals, and driving achievement across teams. The Executive Director is responsible for hiring, training, supervising, and motivating employees and leadership teams, ensuring that each member holds the skills and talents necessary to meet and exceed company expectations. Financial oversight is a critical aspect of this role, involving careful monitoring of expenses, budget preparation, maintaining cash flow, and analyzing operational financial data to ensure fiscal responsibility while delivering outstanding service. A key part of the position's success is the application of The Sterling Touch® approach, which prioritizes a friendly, courteous, and professional demeanor in all interactions, leading to excellent resident satisfaction outcomes. Reporting to the Regional Director of Operations, the Executive Director operates within framework defined by company standards, processes, and philosophy, contributing to the growth and reputation of Grand Living. This full-time leadership position offers competitive compensation paired with a comprehensive benefits package, emphasizing personal and professional growth opportunities in a senior living environment where hospitality and health care intersect.
Job Requirements
- bachelor's degree
- eight or more years of leadership experience
- experience managing large teams
- ability to communicate effectively in English
- proficiency in administration, leadership, and business operations
- knowledge of seniors' health and memory care issues
- ability to stand, walk, climb stairs, and perform physical tasks
- ability to lift or carry up to 50 pounds
- working knowledge of Microsoft Office
- excellent interpersonal skills
Job Qualifications
- bachelor's degree required
- eight or more years of progressive leadership experience
- experience managing large teams of 30+ employees
- experience in assisted living preferred
- hospitality service experience in health care or senior living setting preferred
- knowledge of senior health trends and memory care
- proficiency with Microsoft Windows and Office Suite
- strong leadership and human resources skills
Job Duties
- oversee operational management of the senior living community
- lead hiring, training, and supervision of staff and leadership teams
- monitor monthly expenses and prepare overall budgets
- manage cash flow and analyze financial reports
- foster a culture of exceptional resident service and satisfaction
- ensure compliance with company standards and procedures
- collaborate with regional leadership to meet operational goals
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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