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Executive Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $62,000.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
health and wellness benefits including medical, dental, and vision coverage
Paid time off including 20 days plus holidays
Retirement planning with 401k company match
Tuition Reimbursement
Career development programs
inclusive and welcoming workplace culture

Job Description

Bozzuto is a leading real estate company renowned for its dedication to designing, building, managing, and maintaining unique residential communities. With a strong commitment to fostering goodness, Bozzuto works every day to create better living environments not only through innovative property development but also via comprehensive support and consulting services. As an organization, Bozzuto emphasizes building a connected community within its workforce to enhance the overall experience delivered to its residents. This culture of care and collaboration helps the company uphold its mission of delivering exceptional living experiences. Bozzuto is recognized for promoting an inclusive and welcoming workplace where every... Show More

Job Requirements

  • 2+ years of experience in a hospitality, retail, travel or hotel environment
  • proficiency in social media platforms including Facebook and Instagram
  • excellent written and verbal communication skills
  • professional appearance
  • competence with software, apps, and computer programs
  • meticulous attention to detail
  • customer-oriented mindset
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years experience in a hospitality, retail, travel or hotel environment
  • Proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer's needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds

Job Duties

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Coaching, mentoring and providing training to other members of the resident services team
  • Solving problems and providing timely assistance to residents and prospects with care
  • Planning and executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift
  • Building a motivating environment that encourages your team to give their very best
  • Stepping in and taking responsibility for leading when the PM/APM is not present
  • Engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
  • Solving problems for your customers and treating them like you would your best friend
  • Meticulously following up with everyone
  • Playing an active role in making certain the community is impeccable
  • Jumping in and covering for team members when needed
  • Seeking out opportunities to enhance the customer's experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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