Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
quarterly bonuses
flexible spending plans
Tuition Assistance
401(k) savings plan
managing partner program
Long term incentive program
restricted stock grants
Health Club Reimbursement
Dining Discounts
Job Description
Maggiano's Little Italy is a distinguished restaurant that embodies the rich traditions of Italian-American cuisine, offering guests an authentic dining experience steeped in culture and warmth. Established in 1991 at the corner of Clark and Grand in Chicago, Maggiano's has become a beloved staple for people seeking not only great food but also memorable moments shared with family and friends. As part of Brinker International, a leader in casual dining with a proud history of pioneering this concept, Maggiano's represents a culmination of passion for quality, community, and celebration. The restaurant is expansive, spanning over 15,000 square feet, and it prides itself on being a place where vibrant gatherings—be it family reunions, large parties, or intimate occasions—are met with impeccable service and a welcoming atmosphere.
Working at Maggiano's means becoming part of a dynamic, fast-paced environment where high standards and an enthusiasm for excellence are essential. The team is made up of people who love engaging with guests, act quickly with confidence, and thrive in bustling settings. Management teams including General Managers, Executive Chefs, and Banquet Sales Managers are recognized as some of the best in the industry. They serve not only as leaders but also mentors who inspire their teams to excel, ensuring every guest walks away delighted. The role demands juggling multiple tasks simultaneously—from coordinating events that can accommodate parties of 200 guests to managing daily operations—all while maintaining a positive and upbeat attitude. Excellent multitasking skills coupled with attentiveness to feedback and the ability to motivate others are key attributes for success in this position.
Maggiano's culture embraces authenticity, from the homemade pasta to the stories and smiles shared among the staff and patrons. This authenticity extends into their commitment to community service, philanthropy, and supporting charitable initiatives like the Make-A-Wish Foundation and the North Texas Food Bank. Their internal programs such as the Brinker Family Fund demonstrate care for employees, reinforcing a supportive workplace environment. As part of Brinker International, employees benefit from competitive salaries positioned among the top 25 percent in the industry, comprehensive medical, dental, vision, and life insurance starting within 31 days of hire, and attractive incentive programs including quarterly bonuses, long-term incentive plans, and an annual restricted stock grant program. Benefits extend to flexible spending accounts, tuition assistance, health club reimbursements, dining discounts at affiliated brands, and a 401(k) plan with company match.
At Maggiano's, the purpose goes beyond just serving food; it’s about bringing people together to celebrate life with family and friends. This role is ideal for individuals who appreciate a spirited, family-style atmosphere, have a passion for hospitality, and are eager to contribute to an iconic brand's ongoing success. The fast-paced, lively, and authentic environment offers an encouraging platform for managers who are dedicated to fostering team spirit, driving business outcomes, and delivering exceptional guest experiences every day. If you have high standards, enjoy fast thinking and action, and want to be part of a team that values you both professionally and personally, Maggiano's invites you to join them and experience what they call The Maggiano's Way.
Working at Maggiano's means becoming part of a dynamic, fast-paced environment where high standards and an enthusiasm for excellence are essential. The team is made up of people who love engaging with guests, act quickly with confidence, and thrive in bustling settings. Management teams including General Managers, Executive Chefs, and Banquet Sales Managers are recognized as some of the best in the industry. They serve not only as leaders but also mentors who inspire their teams to excel, ensuring every guest walks away delighted. The role demands juggling multiple tasks simultaneously—from coordinating events that can accommodate parties of 200 guests to managing daily operations—all while maintaining a positive and upbeat attitude. Excellent multitasking skills coupled with attentiveness to feedback and the ability to motivate others are key attributes for success in this position.
Maggiano's culture embraces authenticity, from the homemade pasta to the stories and smiles shared among the staff and patrons. This authenticity extends into their commitment to community service, philanthropy, and supporting charitable initiatives like the Make-A-Wish Foundation and the North Texas Food Bank. Their internal programs such as the Brinker Family Fund demonstrate care for employees, reinforcing a supportive workplace environment. As part of Brinker International, employees benefit from competitive salaries positioned among the top 25 percent in the industry, comprehensive medical, dental, vision, and life insurance starting within 31 days of hire, and attractive incentive programs including quarterly bonuses, long-term incentive plans, and an annual restricted stock grant program. Benefits extend to flexible spending accounts, tuition assistance, health club reimbursements, dining discounts at affiliated brands, and a 401(k) plan with company match.
At Maggiano's, the purpose goes beyond just serving food; it’s about bringing people together to celebrate life with family and friends. This role is ideal for individuals who appreciate a spirited, family-style atmosphere, have a passion for hospitality, and are eager to contribute to an iconic brand's ongoing success. The fast-paced, lively, and authentic environment offers an encouraging platform for managers who are dedicated to fostering team spirit, driving business outcomes, and delivering exceptional guest experiences every day. If you have high standards, enjoy fast thinking and action, and want to be part of a team that values you both professionally and personally, Maggiano's invites you to join them and experience what they call The Maggiano's Way.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years management experience in a restaurant setting
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving skills and ability to act swiftly
- Physical stamina to handle long shifts and lifting duties
- Must be able to work in a fast-paced and energetic environment
- Commitment to upholding company values and culture
Job Qualifications
- Proven leadership experience in the restaurant or hospitality industry
- Strong multitasking and organizational skills
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, team-oriented environment
- Knowledge of casual dining operations and event management
- Commitment to high service standards and guest satisfaction
- Experience with coaching and developing team members
Job Duties
- Lead and coach management and service teams to deliver exceptional guest experiences
- Oversee daily operations in a high-volume restaurant environment
- Manage large-scale events and banquets ensuring seamless execution
- Maintain high standards of food quality, service, and cleanliness
- Respond swiftly and efficiently to guest feedback and operational challenges
- Collaborate with Executive Chefs and Banquet Sales Managers for optimal business performance
- Inspire and motivate staff to meet and exceed performance goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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