Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,200.00 - $96,700.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses

Job Description

This esteemed resort is a premier hospitality establishment renowned for delivering exceptional guest experiences through its comprehensive range of food and beverage services. Situated in a vibrant location that attracts a diverse clientele, the resort boasts multiple dining venues, event catering, and a fully equipped kitchen infrastructure that supports its large-scale culinary operations. Recognized for its commitment to quality, guest satisfaction, and operational excellence, the resort seeks to maintain its position as a leader in the hospitality industry through continuous innovation and superior service delivery. The Food and Beverage Department plays a pivotal role in realizing this vision by ensuring the seamless execution of culinary services that align with the resort’s high standards and brand reputation.

The role of the Kitchen Operations Manager is vital within the resort's culinary and food service ecosystem. Reporting directly to the Director of Food and Beverage Operations, this leadership position demands a strategic and hands-on approach to managing all kitchen operations across the property. The manager is responsible for overseeing food preparation, safety compliance, staff management, and cost control while simultaneously driving culinary creativity through menu planning and recipe development. This position embodies a blend of operational management, culinary expertise, and team leadership aimed at delivering outstanding dining experiences to guests while maximizing efficiency and profitability.

The Kitchen Operations Manager leads the Food and Beverage team by setting stringent standards for quality, presentation, and hygiene. They actively enforce all casino-wide food and beverage policies and procedures, ensuring operational adherence to local and federal laws and regulations related to food safety and labor practices. The role encompasses direct supervision of multiple kitchen units and stewarding departments, with responsibilities including menu creation for catering and special occasions, maintaining high culinary standards, and championing employee development through training, coaching, and succession planning.

This proactive leader manages scheduling, staffing, evaluation, and discipline within the culinary team, fostering a productive and positive work environment. They engage with guests to resolve concerns, maintain inventory control, and prepare detailed operational reports for senior management and board review. Cost management is a critical function, including food cost calculation and maintenance of budgetary records to ensure the department meets its financial goals. The Kitchen Operations Manager also coordinates with various departments to maintain smooth kitchen operations and safeguards the well-being of all employees through rigorous safety and sanitation training.

Health and safety are paramount within this role, requiring the establishment of procedures compliant with ServSafe and other regulatory standards. Additionally, the successful candidate will demonstrate an advanced understanding of culinary techniques spanning baking, fine dining, catering, and mass food production, supported by a proven track record in high-volume kitchen management. This role demands superb interpersonal and communication skills, analytical thinking, and a strong commitment to customer service excellence.

The position requires working in a fast-paced environment and entails physical demands such as prolonged standing, lifting heavy weights, and exposure to varied work conditions including temperature extremes and noise. Flexibility in work hours to include nights, weekends, and holidays is mandatory to meet the operational needs of the resort. Overall, this opportunity is ideal for a seasoned culinary professional with a passion for leadership, innovation, and excellence in food and beverage service who is eager to contribute to a dynamic and thriving hospitality setting.

Job Requirements

  • High School Diploma or Associates of Arts Degree in Culinary Arts from an accredited institution
  • Minimum seven years progressive management experience in Sous Chef role or above
  • ServSafe certification required
  • Must be able to successfully pass pre-employment drug and alcohol screen
  • Background investigation clearance required
  • Ability to obtain and maintain gaming license
  • Excellent interpersonal and communication skills
  • Strong leadership capabilities
  • Knowledge of food safety and sanitation regulations
  • Ability to manage multiple kitchen locations
  • Ability to work nights, weekends, and holidays
  • Ability to lift and/or move up to 70 pounds
  • Ability to stand for prolonged periods
  • Ability to work in a fast-paced, high-pressure environment

Job Qualifications

  • High School Diploma or Associates of Arts Degree in Culinary Arts from an accredited institution
  • Seven years progressive management experience in Sous Chef role or above
  • Working knowledge of extensive cooking techniques and food styles including baking, garde manger, fine dining, catering and mass production
  • ServSafe certification
  • Excellent interpersonal, guest service, leadership, communication verbal and written, analytical, decision-making, computer literacy and problem-solving skills
  • Demonstrated understanding of cost control methods and ability to analyze profit and loss statements
  • Ability to plan a variety of menus
  • Ability to supervise and train employees
  • Ability to communicate effectively in English both verbally and in writing

Job Duties

  • Manage, lead, and monitor the daily production of Food and Beverage operations
  • Consistently enforce and uphold all Casino and department policies and procedures and ensure quality standards and processes are met
  • Oversee the property kitchens and Stewarding department
  • Responsible for menu creation and planning for catering and special events
  • Responsible for the planning and development of new recipes as well as the consistent presentation of menu items
  • Establish guidelines and procedures for ServSafe, safety and sanitation
  • Responsible for training and development of Food and Beverage skills to kitchen personnel and succession planning
  • Responsible for the scheduling, staffing, evaluating, discipline of kitchen team members

Job Criteria

Experience

Expert Level (7+ years)


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