Job Overview

Job Description

Chico is a reputable employment establishment renowned for its strong commitment to fostering a positive and inclusive workplace culture. Operating in the hospitality and food services industry, Chico has established itself as an employer dedicated to upholding high standards through clear employment guidelines, policies, and procedures to create an outstanding work environment for its team members. Compliance with these guidelines ensures that every employee understands their role and responsibilities, contributing to the overall success and growth of the company. Chico strives to be an exemplary model by engaging all employees with an enthusiastic, positive attitude, which reflects the company’s mission and vision and drives an engaging workplace atmosphere.

The role open at Chico is a managerial position responsible for overseeing the Main Kitchen operations, which is a critical component of the hospitality services they provide. The successful candidate will work closely with various managerial roles such as the General Manager, Kitchen Managers, Grille Manager, and Banquet Chef to strategize and implement menu items and daily specials that showcase the finest culinary offerings. A distinctive aspect of this role includes collaboration with Chico Garden staff to coordinate garden planning and product utilization, ensuring that produce presented to guests is authentically Chico Grown. The individual is also responsible for managing product purchasing with an eye for cross-purchasing and volume buying to meet targeted food cost objectives.

This role demands meticulous management of back-of-house (BOH) operations, including labor cost management and detailed staff training. The manager is tasked with creating and overseeing comprehensive training programs, including department orientation for new kitchen staff, and ensuring continuous performance management to maintain high levels of job satisfaction and staff development. Handling conflicts and discipline with appropriate documentation is also a crucial part of the managerial duties. The management scope extends to physical plant oversight, enforcing standard operating procedures for safety, cleanliness, food safety, and kitchen opening and closing routines.

Moreover, this position oversees the production of food for key areas such as the Tasting Room and Stone House, adhering strictly to dress codes and uniform guidelines to maintain professionalism and safety. The manager also ensures the accuracy of monthly inventory processes, including invoice coding, inventory updates, and the use of spreadsheets for inventory management. Regular communication and coordination with other kitchen managers and department leaders are essential to equip them with the necessary resources and support their success.

Active participation in company initiatives like Destination Chico and the Passport program is expected, including teaching classes on Knife Safety and Food Safety and developing staff education opportunities such as farm tours and food and wine shows. The role highlights the importance of constant innovation in employee training programs and fostering a team-oriented approach. This position is pivotal in maintaining cleanliness, organization, security, and compliance with food safety standards across all kitchen areas, ensuring a safe, efficient kitchen environment. This comprehensive managerial role at Chico represents not only an excellent career opportunity but also a chance to contribute significantly to the company’s ongoing success and cultural development.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or kitchen management
  • Proven leadership abilities
  • Familiarity with food safety standards
  • Strong organizational and communication skills
  • Ability to manage labor costs and inventory
  • Experience with staff training and development
  • Basic computer skills, especially in inventory and accounting software
  • Ability to maintain safety and cleanliness standards
  • Willingness to participate in company training programs and initiatives

Job Qualifications

  • High school diploma or equivalent
  • Previous management experience in a kitchen or food service environment
  • Strong leadership and team management skills
  • Knowledge of food safety and sanitation regulations
  • Experience in inventory management and cost control
  • Ability to plan and implement menu items collaboratively
  • Excellent communication and interpersonal skills
  • Proficient in using inventory and accounting software tools
  • Capability to train staff effectively and maintain high performance standards
  • Experience in managing labor costs
  • Detail-oriented with strong organizational skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Knowledge of safety and hygiene standards
  • Commitment to company culture and positive workplace environment

Job Duties

  • Upholds Chico’s employment guidelines, policies, standards and procedures
  • Promotes Chico culture by engaging staff with a positive and enthusiastic attitude
  • Manages and supervises the Main Kitchen operations
  • Plans and implements menu items and daily specials in collaboration with GM, Kitchen Managers, Grille Manager, and Banquet Chef
  • Coordinates Chico garden planning and product use to ensure offerings are presented as Chico Grown
  • Manages product purchasing for Main Kitchens, including cross-purchasing and volume purchasing
  • Develops and maintains processes for receiving and securing back-of-house (BOH) goods
  • Participates in hiring, interviews, performance management and discipline for food and beverage staff
  • Manages BOH labor costs to meet targeted goals
  • Assigns and oversees training plans for new kitchen staff
  • Monitors ongoing staff performance, addressing conflicts and discipline with proper documentation
  • Oversees staff job satisfaction and development
  • Manages BOH physical plant
  • Develops and trains staff on SOP for safety, cleanliness, food safety, and kitchen procedures
  • Develops and oversees food transfer procedures
  • Oversees food production for Tasting Room and Stone House
  • Ensures adherence to F&B dress codes and kitchen uniform guidelines
  • Manages monthly inventory processes including invoice coding and updates
  • Directs monthly departmental huddles and attends managers huddles with accounting figures
  • Participates in Destination Chico and Passport programs, teaching Food and Knife Safety classes
  • Develops new avenues for staff education including farm tours and food and wine shows
  • Maintains cleanliness, organization, and security of all kitchen and storage areas
  • Ensures compliance with food safety and sanitation standards and regulations

Job Criteria

Experience

Mid Level (3-7 years)


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