Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,300.00 - $72,400.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
hybrid work schedule
Professional development opportunities

Job Description

The Tennessee Hospital Association (THA) is a distinguished not-for-profit membership organization dedicated to advocating for hospitals, health systems, and a variety of healthcare entities across Tennessee. THA plays a pivotal role in supporting the healthcare landscape by providing education, resources, and raising public awareness on critical hospital and healthcare issues at both the state and national levels. The organization is deeply committed to improving member services and fostering a collaborative environment that benefits patients, providers, and the healthcare community as a whole. Operating with a mission to promote a high quality, efficient, and equitable healthcare system, THA collaborates extensively with members to influence public policy, enhance healthcare delivery, and provide timely, relevant information and education.

The Executive Assistant, Member Relations & Education, position at THA is designed to provide comprehensive, high-level administrative, logistical, and programmatic support to the department. This role is instrumental in ensuring the smooth planning and successful execution of meetings, events, and member engagement initiatives, which are core to the association's mission and operational success. The Executive Assistant supports multiple aspects of THA’s internal operations, including scheduling, coordinating communications, event logistics, financial administration, and member engagement activities.

This hybrid role requires a proactive individual adept at multitasking and managing a dynamic workload efficiently. The successful candidate will work closely with senior leadership, including the Vice President (VP) and Assistant Vice President (AVP), facilitating seamless communication and scheduling with members, stakeholders, and hospital leaders. Responsibilities include organizing speaker engagements, coordinating member forums, maintaining departmental calendars, and tracking critical deadlines to ensure organizational priorities are clearly visible and met in a timely manner.

Furthermore, the Executive Assistant plays a key role in the administration and coordination of events and webinars, handling expense reconciliation, managing speaker documentation, and assisting with logistical arrangements such as catering, IT support, and venue management. This position also supports post-event evaluation and reporting, contributing to continuous improvement of member events and engagements.

In addition, the role involves membership engagement responsibilities, such as supporting sponsorship fulfillment, managing database systems like Protech and Cvent, and assisting with virtual meeting logistics using platforms like Zoom and Microsoft Teams. The position demands professionalism in member-facing interactions and adaptability to a hybrid work schedule with occasional alternative hours as necessitated by leadership.

Special projects, including grant administration and preparation of member correspondence and CEO gifts, are also crucial aspects of this role, demonstrating the Executive Assistant’s versatility and ability to manage multiple facets of association operations. Occasionally, the role may involve travel and requires maintaining a valid driver’s license. THA values accountability, reliability, adaptability, and strong customer service skills, all of which are essential to succeed in this dynamic role.

Overall, the Executive Assistant, Member Relations & Education, position at the Tennessee Hospital Association represents a significant opportunity for a detail-oriented, organized, and communicative professional to contribute meaningfully to the healthcare industry by supporting the association’s efforts in advocacy, education, and member service.

Job Requirements

  • Associate or bachelors degree preferred
  • minimum 2-3 years of administrative, event coordination, or related experience
  • experience in association, nonprofit, or healthcare environment preferred
  • ability to work collaboratively and professionally in member-facing interactions
  • proficiency in Microsoft Office Suite
  • ability to manage multiple priorities and deadlines effectively
  • strong communication skills
  • familiarity with CRM systems and virtual meeting platforms preferred
  • commitment to accuracy and detail
  • accountability and reliability
  • valid driver’s license
  • ability to adhere to a hybrid work schedule
  • occasional travel availability

Job Qualifications

  • Associate or bachelors degree preferred
  • minimum 2-3 years of administrative, event coordination, or related experience
  • experience in association, nonprofit, or healthcare environment preferred
  • strong organizational and time management skills
  • excellent written and verbal communication skills
  • proficiency in Microsoft Office Suite
  • experience with CRM systems and event platforms preferred
  • strong attention to detail
  • ability to work collaboratively and maintain professionalism in member-facing interactions
  • accountability and reliability
  • adaptability and flexibility
  • strong interpersonal and customer service skills
  • ability to prioritize and meet deadlines
  • commitment to supporting THA’s mission

Job Duties

  • Adapt to a changing work environment and meet challenges presented throughout the day
  • provide administrative support to the VP and AVP, including scheduling meetings with members, stakeholders, and organizational leaders
  • coordinate speaker calls and member forums, including scheduling, communications, and preparation of meeting materials
  • track key deadlines and proactively provide reminders to leadership
  • maintain and manage the department calendar, ensuring visibility into short- and long-term priorities
  • reconcile event and webinar expenses, ensuring accurate documentation and submission of check requests in alignment with accounting procedures
  • manage speaker documentation, session grids, and related administrative materials
  • assist with coordinating logistics for meetings and events, including catering, facility requests, transportation, and IT support
  • prepare and assemble meeting materials, including name badges, signage, and packets
  • develop initial PowerPoint templates and draft agendas for meetings and conferences
  • support the development and distribution of post-event surveys and assist with evaluation reporting
  • provide backup support to team members as directed
  • provide backup support for sponsorship fulfillment, database management, event registration platforms, webinar and virtual meeting logistics
  • monitor and respond to website inquiries and assist with sponsor updates and content maintenance
  • provide administrative support for grant-related initiatives
  • coordinate preparation of CEO gifts and member correspondence
  • assist with special projects and member engagement initiatives
  • provide occasional backup coverage for switchboard and front desk receptionist
  • perform occasional travel as needed

Job Criteria

Experience

Mid Level (3-7 years)


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