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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,500.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible spending account
Disability insurance
Life insurance
Job Description
Hillside Family of Agencies is a well-established nonprofit organization dedicated to providing comprehensive support and services to children, families, and communities to help them thrive and succeed. Founded on a commitment to fostering growth and resilience, Hillside operates various programs aimed at child welfare, mental health, educational support, and family preservation. With a rich history of service and a focus on cultural competence and professionalism, Hillside has built a reputation as a trusted partner for those in need and a supportive employer for its team members. As a dynamic organization, Hillside promotes a collaborative and inclusive work environment that values... Show More
Job Requirements
- High school diploma or GED
- Minimum 5 years of experience in office management or administration
- Unrestricted valid NYS driver’s license with a clean driving record and minimum insurance coverage that meets agency standards
- Ability to work a variable schedule including evenings and weekends
- Must be able to perform physical demands such as sitting up to 6 hours standing less than 30 minutes walking up to 1 hour driving less than 30 minutes balancing bending stooping climbing reaching pulling pushing lifting up to 40lbs on a bi-annual basis lifting 5-10 lbs daily carrying up to 40lbs bi-annually carrying 10-20 lbs daily
- Manual dexterity including frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands
- Ability to change positions as needed
Job Qualifications
- High school diploma or GED
- Minimum 5 years of experience in office management or administration
- Demonstrated familiarity with scheduling techniques and prioritization strategies
- Ability to manage multiple tasks and projects efficiently
- Ability to anticipate issues and devise effective solutions
- Ability to handle multiple responsibilities simultaneously without compromising quality
- Ability to handle sensitive information discreetly and ethically
- Proficient with office productivity programs applications and software
- Willingness and ability to learn new applications
- Strong communication skills
- Cultural competence
- Ability to build and leverage relationships
- Strong decision-making skills
Job Duties
- Provide administrative and clerical support for executive leadership including managing calendar of appointments arranging travel plans itineraries and agendas
- Work effectively with leaders to keep them well informed of upcoming commitments and responsibilities and follow up appropriately
- Prepare sophisticated correspondence reports manuals presentations and data including board relations and special projects as required
- Maintain confidentiality and discretion in all relationships
- Resolve complex problems through effective listening analysis and interaction and follow issues to resolution
- Maintain in-depth knowledge about the services and activities of the area of responsibility and use knowledge of overall functions across Hillside
- Provide operational expertise including greeting schedule coordination communication flow and interaction with many Hillside departments to support program operations
- Respond to requests for information and answer questions with discernment to determine when issues need escalating and the appropriate method for issue resolution
- Respond to multiple and complex concurrent needs balance long-range planning with the ability to anticipate needs evaluate daily operations and use independent judgment to achieve desired outcomes
- Use office automation email computer-based applications and office equipment to meet job requirements including data entry maintenance of databases and preparation of presentations and Board materials
- Provide in-depth support to the Board of Governors and its Committees
- Interact with internal customers and external contacts and represent the agency with professionalism tact and cultural competence
- Maintain a detailed office operation manual order supplies and maintain confidential materials and files in an orderly and secure fashion
- Manage cash-handling recordkeeping auditing and more complex financial requirements in support of program department budgets
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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