EVS Supervisor

The Environmental Services (EVS) Supervisor position is a crucial role within the hospitality and casino resort industry, specifically in a high-volume property. This role is designed to oversee the cleaning and maintenance operations ensuring that all public and private areas meet the highest standards of cleanliness and hygiene. The company is a leading resort casino establishment known for its unparalleled customer service, luxurious accommodations, and a commitment to excellence. This vibrant workplace culture emphasizes safety, teamwork, and continuous improvement, positioning itself as a top employer in the region. The employment type for this position is likely full-time, with responsibilities distributed across assigned shifts to maintain consistent quality throughout the premises.

The EVS Supervisor is entrusted with supervising and coordinating the work activities of cleaning personnel along with heavy-duty porters, guaranteeing that the resort’s environment is not only impeccably clean but also maintained according to established regulatory and company standards. This includes performing detailed daily inspections of guest rooms, VIP areas, public spaces, offices, hallways, and staircases. The supervisor actively assigns duties, inspects cleaning equipment and carts for proper use, and coordinates general and preventative maintenance efforts in close collaboration with the Engineering Department to ensure seamless execution of work orders.

This supervisory role emphasizes leadership qualities, requiring the EVS Supervisor to conduct pre-shift meetings, train new employees and monitor their progress, as well as take corrective action when necessary. The role involves managing employee recruitment, training, coaching, counseling, and conducting annual performance reviews to foster a motivated and competent team. The supervisor must be knowledgeable about all chemicals used within the department and committed to ensuring workplace safety by training staff in compliance with regulatory guidelines, including OSHA standards.

In addition to the operational aspects, the EVS Supervisor is responsible for maintaining accurate records and generating essential reports related to cleaning activities and service quality. This role demands strong organizational skills, excellent attention to detail, and the ability to solve problems effectively. Proficiency with Microsoft Office Suite or related software is essential for managing documentation efficiently. A strong background in the resort casino environment and supervisory experience in housekeeping or environmental services is preferred to excel in this role.

Overall, the EVS Supervisor plays a vital role in preserving the guest experience by creating a clean, safe, and welcoming environment. The position requires a proactive, detail-oriented leader who thrives in a dynamic setting and is committed to upholding the highest standards of cleanliness and operational excellence within the hospitality sector.