EVS Floor Manager Full Time (The Vanderpump Hotel LV)

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Employee assistance program

Job Description

Caesars Entertainment is a world-renowned leader in the hospitality and gaming industry, known for creating extraordinary and immersive experiences for guests across its expansive portfolio of resorts and casinos. With a strong commitment to delivering excellence, Caesars embodies a mission to 'Create the Extraordinary' and fosters a culture built on the values of blazing the trail, working together to win, and being all-in on service. The company emphasizes corporate social responsibility through its People Planet Play framework, dedicated to economic development, enhancing the wellbeing of team members and communities, and sustainable business practices. The Vanderpump Hotel in Las Vegas, NV is a flagship boutique hotel and casino under the Caesars Entertainment umbrella, celebrated as the Strip's first stand-alone boutique hotel and casino. Featuring unique venues such as the first-ever restaurant by celebrity chef Giada De Laurentiis and an exclusive rooftop pool and nightlife by Drai’s, The Vanderpump Hotel offers a sophisticated yet playful atmosphere that redefines the Las Vegas hospitality experience. The hotel's mission is to 'Inspire Grown Ups to Play,' creating an environment where guests and team members alike can connect, relax, and enjoy personalized service in a fun yet refined setting.

As an EVS Floor Manager at The Vanderpump Hotel, you will play a critical role ensuring the cleanliness, upkeep, and maintenance of the entire property, including all buildings, casino floors, hotel areas, and restrooms. This full-time on-site position reports to the department leadership and involves managing a team dedicated to maintaining the hotel’s highest standards of cleanliness and appearance. As a Floor Manager, you will be responsible for overseeing daily operations of the Environmental Services (EVS) department, including supervising staff, conducting interviews, hiring, training, and motivating team members to deliver exceptional service. Your leadership is essential in fostering a positive, collaborative team environment, setting clear expectations, and holding employees accountable. Managing the department budget and ensuring compliance with safety and emergency procedures also falls under your responsibilities.

You will be instrumental in maintaining operational efficiency by monitoring equipment, utilities, inventory, and consumption while developing programs for energy conservation and workplace safety. Your communication and organizational skills will be crucial as you prepare reports, business correspondence, and procedure manuals, and effectively convey information to management, clients, and team members. This role demands a hands-on manager who can lead by example and perform physically when necessary, especially in emergency situations. A background in cleaning with supervisory experience, proficiency in Microsoft software, and successful completion of the Manager LAP are required. At Caesars Entertainment and The Vanderpump Hotel, you will be part of a team culture that values respect, teamwork, and delivering heartfelt service to every guest and colleague, truly embodying the spirit of 'Together We Win.'

Job Requirements

Provides direction and development of support staff and team members, resulting in strong self-managed teams
Interviews, hires, and ensures proper training of new team members
Ensures property cleanliness in the casino, hotel, and restroom areas
Ensures maintenance standards are consistently maintained and enhanced
Delegates and holds team members accountable for success
Creates a safe, healthy, productive, and fun work environment, where team members willingly strive to do their best
Understands the budget process and inventory supply and control
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies
College degree preferred
Five years cleaning experience
Two years supervisory experience
Excellent communication and organizational skills
Strong project management skills
Proficiency in Microsoft software
Must have successfully completed Manager LAP
Twenty-one years of age or older
Must be able to maneuver in and around casino, hotel, and public areas
Must be able to perform the physical duties of line employees in emergencies
Must be able to respond calmly and make rational decisions when handling guest and employee conflicts
Must be able to speak distinctly and persuasively to others
Must be able to respond to visual and aural cues
Must be able to create written and financial reports
Must be able to tolerate areas containing second hand smoke

Job Qualifications

College degree preferred
Five years cleaning experience
Two years supervisory experience
Excellent communication and organizational skills
Strong project management skills
Proficiency in Microsoft software
Must have successfully completed Manager LAP
Twenty-one years of age or older

Job Duties

Responsible for cleanliness, upkeep and maintenance of all buildings and grounds
Manages and oversees the operations of the department and staff on a daily basis
Accomplishes assigned tasks through proper training, motivation and supervision of all EVS staff
Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulating expectations
Has responsibility and accountability for employee relations and goals/actions of the department
Conducts interviews and selects the best candidates for open positions
Responsible for setting work schedules, including training of new hires on policy and procedures
Provides superior customer service to all guests, both external and internal
Responsible for setting and maintaining the budget for EVS
Delivers budgeted financial results while executing the property’s highest standards of operation
Maintains emergency procedures and equipment
Monitors equipment, utilities, consumption and performance of employees
Develops and implement energy conservation and awareness programs and ensure compliance with all safety standards
Oversees purchasing and inventory procedures
Writes reports, business correspondence and procedure manuals
Effectively presents information and respond to questions from groups, managers, clients, customers and the general public
Completes other duties as assigned
Presents oneself as a credit to Caesars Entertainment Company and encourages others to do the same