Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
The Santa Ana Star Casino is a distinguished entertainment and hospitality destination owned by the Pueblo of Santa Ana. Known for its vibrant gaming floor, dynamic dining venues, and welcoming atmosphere, the casino is committed to providing a superior guest experience to all visitors. Operating as a full-service casino and hotel, the establishment thrives on a strong cultural heritage combined with modern amenities to create an inviting environment for guests and employees alike.
As part of this vibrant hospitality setting, the role of an Environmental Services (EVS) Attendant is pivotal in maintaining the facility's cleanliness and ensuring the comfort of both guests and staff. This position requires a dedicated individual who takes pride in upholding the highest standards of hygiene and presentation throughout the casino hotel. The primary responsibility is to clean various areas within the property, including restrooms, common spaces, offices, and gaming areas, thus contributing to an appealing and welcoming atmosphere.
The EVS Attendant plays an essential role in the day-to-day operations, involving tasks such as sweeping, mopping, vacuuming floors, dusting furniture and equipment, cleaning windows and glass partitions, and maintaining restrooms to ensure they are fully stocked and sanitized. This role requires attention to detail, organization, and the ability to multitask efficiently while working under a fast-paced environment. Employees are expected to demonstrate strong customer service skills by interacting effectively and courteously with casino guests and team members at all times.
Safety and compliance are paramount in this position. The Environmental Services Attendant must use cleaning chemicals and equipment in accordance with manufacturer instructions and MSDS safety procedures. Promptly reporting any hazardous conditions or equipment malfunctions is mandatory to preserve a safe working and gaming environment. The role also demands physical stamina as it involves standing and walking for long durations and lifting or moving heavy objects.
The job is structured within a framework of core values emphasizing respect, honesty, dependability, professionalism, and teamwork. Employees are encouraged to seek clarity and support from supervisors when needed, embrace constructive criticism, and carry out their duties responsibly and with integrity. A high school diploma or GED is required, and preference is given to qualified Santa Ana Tribal Members. Bilingual and multicultural experience is considered advantageous.
Candidates must have good interpersonal and communication skills, possess a smartphone capable of running company applications for communication and operational needs, and be eligible to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. This essential role not only supports the casino’s operational excellence but also ensures a safe, clean, and pleasant environment for visitors, helping to maintain the casino’s reputation as a top regional entertainment destination.
As part of this vibrant hospitality setting, the role of an Environmental Services (EVS) Attendant is pivotal in maintaining the facility's cleanliness and ensuring the comfort of both guests and staff. This position requires a dedicated individual who takes pride in upholding the highest standards of hygiene and presentation throughout the casino hotel. The primary responsibility is to clean various areas within the property, including restrooms, common spaces, offices, and gaming areas, thus contributing to an appealing and welcoming atmosphere.
The EVS Attendant plays an essential role in the day-to-day operations, involving tasks such as sweeping, mopping, vacuuming floors, dusting furniture and equipment, cleaning windows and glass partitions, and maintaining restrooms to ensure they are fully stocked and sanitized. This role requires attention to detail, organization, and the ability to multitask efficiently while working under a fast-paced environment. Employees are expected to demonstrate strong customer service skills by interacting effectively and courteously with casino guests and team members at all times.
Safety and compliance are paramount in this position. The Environmental Services Attendant must use cleaning chemicals and equipment in accordance with manufacturer instructions and MSDS safety procedures. Promptly reporting any hazardous conditions or equipment malfunctions is mandatory to preserve a safe working and gaming environment. The role also demands physical stamina as it involves standing and walking for long durations and lifting or moving heavy objects.
The job is structured within a framework of core values emphasizing respect, honesty, dependability, professionalism, and teamwork. Employees are encouraged to seek clarity and support from supervisors when needed, embrace constructive criticism, and carry out their duties responsibly and with integrity. A high school diploma or GED is required, and preference is given to qualified Santa Ana Tribal Members. Bilingual and multicultural experience is considered advantageous.
Candidates must have good interpersonal and communication skills, possess a smartphone capable of running company applications for communication and operational needs, and be eligible to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. This essential role not only supports the casino’s operational excellence but also ensures a safe, clean, and pleasant environment for visitors, helping to maintain the casino’s reputation as a top regional entertainment destination.
Job Requirements
- Preference is given to qualified Santa Ana Tribal Members
- High school diploma or GED required
- Bi-lingual and multi-cultural experience helpful
- Good interpersonal, guest service and communication skills
- Smartphone capable of running company applications and communication systems required
- Proficient use of smartphone for company applications, email and text
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
- Ability to stand, walk, turn, use hands and fingers, reach with hands and arms, talk and hear frequently
- Must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds
- Must be able to work various hours including weekends and holidays
- Must present a well-groomed, professional appearance
- Must be able to work at a fast pace with accuracy
- Ability to handle stress effectively
- Must be able to maneuver around the facility as needed
- Physical ability to safely perform essential job functions
Job Qualifications
- High school diploma or GED
- Good interpersonal, guest service and communication skills
- Ability to provide strong customer service
- Ability to handle conflict situations
- Must be able to work in a fast-paced environment
- Must be able to deal with stressful situations professionally
- Must be a team player
- Bi-lingual and multi-cultural experience helpful
- Must be proficient in using a smartphone for company applications, email, and text
- Ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license
Job Duties
- Interact effectively with casino hotel guests and team members
- Perform excellent customer service at all times
- Clean property floors by sweeping, mopping, scrubbing, or vacuuming
- Move or push furniture to sweep or mop underneath
- Clean various venues and outlets throughout the property
- Gather and empty wastebaskets, deep clean wastebaskets as needed
- Service, clean, restock and supply property restrooms
- Dust slot machines, furniture, walls, and equipment
- Clean windows, glass partitions, and mirrors using required supplies and chemicals
- Sweep stairwells and clean elevators
- Ensure cleaning materials, chemicals, and equipment are used per manufacturer’s instructions
- Report any hazardous conditions or broken equipment immediately to supervisor
- Advise management of repairs or supply shortages and maintain cleanliness and condition of assigned area
- Comply with established safety precautions when using equipment and supplies
- Adhere to all MSDS safety procedures
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
