Everhome Suites Huntsville - Front Desk Agent

Huntsville, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $28,963.67 - $34,490.17

Benefits

Daily Pay Option

Medical insurance

Dental Insurance

vision coverage

short-term disability income

Long-term disability income

Term life and AD and D insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Our newly established extended stay hotel in Huntsville, Alabama, is perfectly situated near University Avenue, Research Park, and Mid-City. This location offers easy access to downtown Huntsville and Redstone Arsenal, with convenient public transportation options including a nearby city bus stop. We provide free parking for both employees and guests, making commuting effortless for those who drive. As a vibrant member of the hospitality industry, our hotel is dedicated to delivering unparalleled guest service in a warm, welcoming environment that emphasizes comfort and care at every interaction.

At our hotel, the Front Desk Agent plays a critical rol... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Familiarity with hotel management software
Strong communication skills
Ability to multitask and handle multiple guest interactions simultaneously
Basic math skills for handling transactions
Willingness to work flexible hours including weekends and holidays

Job Qualifications

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite
Strong verbal and written communication skills
Proven ability to deliver exceptional guest service
Ability to multitask and handle pressure in a busy environment
Basic financial and numerical skills

Job Duties

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
Effectively convey information and ideas, and address guest inquiries and issues promptly
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
Work with and understand financial information, performing basic arithmetic functions as needed
Use hotel management software to process bookings and update guest records
Collaborate with other hotel departments to ensure seamless guest experiences

Job Location

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