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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.50
Work Schedule
Standard Hours
Benefits
Scenic views
Wellness classes
growth opportunities
Community atmosphere
Employee Discounts
employee recognition
Complimentary classes
Health Insurance
Dental Insurance
Vision Insurance
401k
Job Description
Lake Austin Spa Resort is a renowned destination spa resort located on the tranquil shores of Lake Austin in Texas. Esteemed for its breathtaking scenic views and commitment to holistic wellness, the resort offers a unique blend of luxurious accommodations, comprehensive spa treatments, wellness classes, and gourmet dining experiences. As a leader in the hospitality industry, Lake Austin Spa Resort places a strong emphasis on community, collaboration, and shared accountability to provide an unforgettable experience for its guests. The resort fosters a culture rooted in humility, kindness, creative problem solving, and ethical conduct, underpinned by a dedication to do well... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years of resort or event coordination experience
- proficiency in Salesforce and contracts management
- ability to work onsite full time
- strong organizational skills
- excellent communication skills
- ability to manage multiple tasks efficiently
Job Qualifications
- Minimum of 2 years of resort or related event coordination experience
- experience with Salesforce
- experience with contracts
- strong organizational and detail oriented skills
- excellent communication and interpersonal skills
- ability to build and maintain client relationships
- positive team player attitude
- decision-making ability with business awareness
Job Duties
- Ensure that all business is booked within resort parameters
- be highly organized and detailed oriented
- conduct property site inspections and give client presentations
- create contracts and other related booking documentation as required
- manage and maintain client account files and tracks in the sales platform
- build and maintain strong client relationships
- detail events for spa and resort groups including organizing all food & beverage, meeting space setup, room drops, and meeting audio-visual needs
- ensure proper amenities are sent to VIPs in groups
- ask appropriate questions of the clients and make suggestions to meet group and resort needs
- create BEOs, group resumes, and communicate client needs to all resort departments
- greet clients at events to ensure outstanding service and follow up with soliciting feedback and time to re-book
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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