Events Team Member - Travis Fields at Midtown Park

Travis Fields at Midtown Park, managed by Sports Facilities Management, LLC, is a premier sports, recreation, and entertainment destination located in Bryan, Texas. The facility is highly regarded for its commitment to improving the health and economic vitality of the Bryan community. It is part of Sports Facilities Companies (SFC), the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. This affiliation brings a collaborative and supportive working environment focused on professional growth, career development, and personal enrichment. SFC has earned national recognition as a Top Workplace, cultivating a culture of collaboration, accountability, excellence, and outstanding service. They are entrepreneurial and team-focused, and they continuously grow, seeking high performers for a variety of roles. Joining Travis Fields at Midtown Park means becoming a part of a championship-level team that emphasizes fun, fulfillment, and service.

The Events Team Member at Travis Fields at Midtown Park plays a critical role as the first point of contact for all guests at the facility. This part-time, non-exempt position reports directly to the Events Coordinator and is essential for delivering exceptional guest service. An individual in this role is expected to foster memorable family experiences by efficiently handling various responsibilities related to guest services and event coordination. The Events Team Member is responsible for managing ticket and wristband sales, greeting guests, providing helpful information, registering participants for leagues, camps, and clinics, and ensuring that all guests have an enjoyable experience. Accuracy and attention to detail are paramount in maintaining records such as waivers, event scores, and reservations while upholding strict confidentiality regarding guest and team member information.

Additionally, the Events Team Member assists with event scheduling and coordination, ensuring all parties and events are organized and executed flawlessly. This includes maintaining detailed files related to each event, managing inventory supplies such as Party bags and decorations, communicating effectively with management and party hosts, and driving guest satisfaction through clear and timely communication. The position also supports local promotion efforts by distributing materials and helping to leverage social marketing strategies to maximize event visibility within the community. Handling multiple tasks in a fast-paced environment, maintaining a professional yet friendly demeanor, and an ongoing commitment to safety and team improvement are all fundamental aspects of this dynamic role. This position is perfect for individuals who enjoy working with people, thrive in busy environments, and seek opportunities for skill growth within the sports and events industry, all while contributing positively to the community's vibrance and activity.