Events Supervisor - Ontario Sports Empire

Redlands, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $25.00 - $30.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Career development opportunities

Employee wellness programs

team-oriented culture

Job Description

Ontario Sports Empire, managed by OSE SFM, LLC, is a premier sports, recreation, and entertainment destination located in Ontario, CA. Dedicated to enhancing the health and economic vitality of the community, Ontario Sports Empire stands out as a championship-level facility where fun, fulfillment, and exemplary service are core values. The company operates under the umbrella of Sports Facilities Companies (SFC), the nation's leading organization specializing in the management and development of sports, recreation, wellness, and event facilities. SFC is recognized nationally as a Top Workplace and is esteemed for its entrepreneurial, team-oriented culture focused on collaboration, accountability, excellence, and exceptional service. As part of this dynamic environment, team members at Ontario Sports Empire have access to extensive career development opportunities and a supportive workplace that fosters both personal and professional growth.

This role is full-time and non-exempt, reporting directly to the Operations Director within the events department. The position of Events Supervisor is central to the successful management and execution of events hosted at Ontario Sports Empire. The supervisor plays a vital role in coordinating various aspects of event planning and facility management, ensuring that each event operates smoothly from inception through completion. This includes training and developing both full-time and part-time staff, liaising with event owners, organizing event logistics, and strategizing to maximize event success and client satisfaction. The Events Supervisor is expected to maintain a high level of communication and collaboration with internal teams and external stakeholders, contributing to the overall growth and performance of the facility's event portfolio. This role demands a proactive leader who can balance operational duties with strategic planning, all while supporting the day-to-day needs of the facility and its teams. The supervisor also participates in leadership meetings, assists in managing budgets, analyzes event metrics, and takes on the responsibility of serving as a manager on duty when necessary. This comprehensive role offers a challenging and rewarding opportunity for professionals aiming to grow their careers in sports and event management within a top-tier facility renowned for excellence and community impact.

Job Requirements

Bachelor's degree in management, sports management, business, or related field preferred
3-5 years of experience in leadership role in operational management and/or event management preferred
excellent interpersonal, project management, and problem-solving skills
team player
excellent verbal and written communication skills
proficient in computer applications including Word, Excel, and PowerPoint
able to work flexible schedules including weekends, nights, and holidays
willing to obtain CPR certifications
well organized, efficient, flexible, and able to meet deadlines
able to cope with many tasks at once and work to tight schedules
able to lift 50 pounds waist high
able to sit or stand for extended periods
limited travel may be required
availability to work weekends, nights, and holidays

Job Qualifications

Bachelor's degree in management, sports management, business, or related field preferred
3-5 years of experience in a leadership role in operational management and/or event management preferred
excellent interpersonal skills
strong project management skills
effective problem-solving skills
teamwork orientation
excellent verbal and written communication skills
proficient in computer applications including Word, Excel, and PowerPoint
ability to work flexible schedules including weekends, nights, and holidays
willingness to obtain CPR certifications
strong organizational skills
ability to work efficiently under deadlines
capacity to manage multiple tasks simultaneously

Job Duties

Assist in developing, maintaining, and reporting on overall event calendar activities to leadership, team members, clients, and SFC
Participate in planning, strategic and leadership meetings
Assist with oversight of effective communications with event owners pre, during, and post events
Assist in oversight with administration and a high level of detail required in the organization of events
Build an overall understanding of the events in the company portfolio, their operational aims, and their revenue streams
Plan, develop, and execute local tournaments including sales and marketing strategy to meet registration goals and act as tournament director
Liaison and communication for event planning, setup, and operations with other department leaders
Work with Operations Supervisor during non-event days to oversee event management including task assignment and execution of facility team’s daily tasks
Support facility team in day-to-day tasks such as mowing, weed eating, field prep, irrigation maintenance
Assist to ensure overall health & safety, quality control, expense management, security, procedures, and facility maintenance are in place
Create and monitor operations and facility team schedules
Contribute to maintaining budgets while exercising control in expense management and facility maintenance
Analyze event performance and prepare metrics presentation
Support in hiring process, training, and developing part-time/seasonal operations and facilities team members
Work with Assistant General Manager and other leaders to develop business plans, KPI reports, and budgets
Serve as Manager on Duty as needed
Perform additional tasks assigned by management