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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible schedule
Job Description
NRG Adventure Park is a premier entertainment venue known for offering dynamic and engaging experiences, particularly focusing on group events and birthday parties. The park specializes in creating memorable moments with a variety of fun and adventurous activities suited for all age groups. By prioritizing guest satisfaction and a safe, enjoyable environment, NRG Adventure Park has established itself as a popular destination for families and groups seeking high-quality entertainment experiences. They operate with a strong commitment to inclusivity and equal opportunity employment, ensuring a respectful and welcoming atmosphere for all employees and guests.
The Events Supervisor at NRG A... Show More
The Events Supervisor at NRG A... Show More
Job Requirements
- 1-3 years of experience in events, hospitality, or guest service
- supervisory experience preferred
- strong leadership and team coordination skills
- excellent communication and interpersonal abilities
- highly organized with strong attention to detail
- ability to multitask and perform in a fast-paced environment
- comfortable handling cash and completing transactions
- experience with POS systems
- ability to learn NRG systems quickly
Job Qualifications
- 1-3 years of experience in events, hospitality, or guest service
- supervisory experience preferred
- strong leadership and team coordination skills
- excellent communication and interpersonal abilities
- highly organized with strong attention to detail
- ability to multitask and perform in a fast-paced environment
- comfortable handling cash and completing transactions
- experience with POS systems
- ability to learn NRG systems quickly
Job Duties
- Oversee day-of event operations to ensure a smooth, safe, and high-quality guest experience
- Serve as the primary point of contact for party hosts and group organizers during events
- Ensure all event details, timelines, and special requests are executed accurately
- Address and resolve guest concerns in a timely and professional manner
- Supervise, coach, and support Events Assistant(s) during shifts
- Delegate tasks and ensure proper staffing coverage for scheduled events
- Provide real-time guidance to ensure service standards and operational procedures are met
- Assist with onboarding and training of new Events team members
- Support event booking processes, including inquiries, reservations, and confirmations
- Review bookings for accuracy and completeness
- Drive revenue through upselling of party packages, add-ons, and enhancements
- Ensure proper use of POS and Groups systems by the team
- Maintain organization of event schedules, materials, and party areas
- Ensure compliance with company policies, safety rules, and operational procedures
- Monitor inventory and supplies needed for events and communicate needs to management
- Troubleshoot operational challenges quickly and effectively
- Communicate effectively with the Events Manager regarding event status, issues, and opportunities
- Assist in maintaining accurate records of bookings, payments, and event details
- Support reporting needs related to event performance and revenue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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