Events Specialist

John Hancock Life Insurance Company (U.S.A.) is a distinguished division of Manulife Financial Corporation, a prominent international financial services provider dedicated to helping people make their decisions easier and lives better. As part of Manulife's extensive network, John Hancock specializes in providing comprehensive insurance solutions tailored to meet the diverse needs of individuals and businesses. Manulife's core values of inclusivity, integrity, and innovation are deeply embedded in John Hancock's culture, creating a supportive and collaborative work environment. This fostering of diversity and equal opportunity enables employees to thrive professionally while contributing meaningfully to the company's mission and goals. The Meeting and Event team at John Hancock is a fast-paced, deadline-driven group responsible for delivering high-quality meetings, conferences, and special events. They work collaboratively with other departments including brand, human-centered design, digital strategy, analytics, and production to craft compelling marketing narratives and seamless customer experiences that reinforce the company’s value and support key business objectives.

The Event Coordinator role offers an exciting opportunity to contribute significantly to the success of John Hancock's B2B audience engagements through strategic event management. Reporting to the Director of Meetings and Events, the Events Specialist position is pivotal in planning, coordinating, and executing top-tier meetings, conferences, and events designed to educate, activate, and incentivize clients and partners. This role requires a keen eye for detail and strong organizational skills as it involves managing event logistics such as on-site coordination, budget tracking, event registration, and vendor management with precision and professionalism. The ideal candidate will thrive in a fast-moving environment, skillfully juggling multiple priorities while maintaining an unwavering commitment to accuracy and service quality.

The Events Specialist will use tools such as Cvent to facilitate the setup and management of registration forms and event websites, ensuring a smooth process for attendees. Responsibilities also include the preparation of detailed reports including hotel room type allocations, arrival and departure manifests, and other vital event documentation. Effective communication with attendees is critical, involving the distribution of confirmations, accommodation details, and comprehensive information kits to enhance the overall event experience. Budget oversight is another essential component of this role, emphasizing financial stewardship and cost control to align with company objectives. With a hybrid work arrangement based in Boston, Massachusetts, this position offers a salary range between $61,875 and $103,125 USD, along with the opportunity to participate in incentive programs that recognize and reward performance. John Hancock Life Insurance Company is committed to supporting employee well-being and professional growth within an inclusive and diverse workplace where every voice is valued and every effort counts.