Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Team-oriented work environment

Job Description

Residence Inn by Marriott, part of the globally renowned Marriott International portfolio, is a distinguished lodging establishment specializing in extended-stay hospitality. With a commitment to offering spacious suites equipped with full kitchens and providing guests with the comforts of a modern home, Residence Inn caters to both business and leisure travelers seeking long-term accommodations. The property located at 251 S Atlantic Ave, Ormond Beach, Florida, emphasizes a service culture founded on genuine human interaction. The dedicated associates here focus on building meaningful relationships with guests, ensuring their unique needs and expectations are met with exceptional care and professionalism. Marriott International is committed to fostering a diverse and inclusive workplace, celebrating the rich variety of experiences each associate brings while maintaining an equal opportunity employment policy. The company values the heritage and individuality of its workforce and provides a welcoming environment that supports personal and professional growth.

The role of the Event Planning and Sales Support Coordinator at this Residence Inn location is a non-management, full-time administrative position that plays a critical role in facilitating smooth event execution and supporting the property's leadership team. Reporting directly to the General Managers, this position is the primary on-property liaison responsible for verifying and coordinating event plans, ensuring that all aspects of meetings and group events proceed flawlessly from start to finish. Beyond event oversight, the coordinator provides vital sales support to the General Managers and collaborates closely with the Group Sales Office and Area Sales teams to align property offerings with client expectations.

This position also entails important administrative responsibilities, including the collection, development, and submission of content updates for the property's Marriott.com website. The coordinator must handle these duties with a high degree of accuracy and confidentiality, adhering strictly to company policies and protecting proprietary information. Excellent guest service skills are paramount, as the role involves welcoming and addressing the needs of guests organizing events and ensuring they receive a memorable experience. The coordinator must communicate clearly and professionally, utilizing appropriate telephone etiquette and preparing detailed written documents as necessary. Physical requirements include the ability to stand, sit, or walk for extended periods and to lift or move objects up to ten pounds.

Working as an Event Planning and Sales Support Coordinator at Residence Inn by Marriott offers a unique opportunity to contribute to a dynamic hospitality environment where teamwork, guest satisfaction, and operational excellence are at the forefront. The role is well-suited for individuals who thrive in a fast-paced, service-oriented workplace and who are passionate about delivering exceptional experiences. By joining this team, associates become part of a supportive, globally connected organization committed to empowering employees to be their best selves and to grow within a respected hospitality brand.

Job Requirements

  • High school diploma or equivalent
  • prior experience in event planning or hospitality preferred
  • ability to communicate clearly and professionally
  • proficiency in Microsoft Office
  • ability to manage multiple tasks and prioritize
  • physical ability to stand, sit, or walk for extended periods
  • ability to lift objects up to 10 pounds
  • commitment to company policies and guest service standards
  • ability to maintain confidentiality

Job Qualifications

  • High school diploma or equivalent
  • experience in event planning or hospitality preferred
  • strong communication and interpersonal skills
  • proficiency with Microsoft Office and basic computer skills
  • ability to manage multiple tasks efficiently
  • detail-oriented approach
  • professional demeanor
  • experience in sales support or administrative roles preferred
  • ability to maintain confidentiality

Job Duties

  • Verify on-property event planning and execution
  • provide on-property sales support for General Managers
  • complete administrative duties
  • serve as primary point-of-contact for guests organizing and attending meetings and events
  • act as primary contact for Group Sales Office and Area Sales teams
  • collect, develop, and submit content for property website updates
  • follow all company policies and procedures
  • maintain professional appearance
  • protect confidentiality and company assets
  • welcome and assist guests according to company standards
  • communicate clearly and professionally
  • prepare and review written documents
  • answer telephones using appropriate etiquette
  • develop and maintain positive working relationships
  • support team goals
  • listen and respond to guest concerns
  • stand, sit, or walk for extended periods
  • move and lift objects up to 10 pounds
  • perform other reasonable job duties as requested

Job Criteria

Experience

No experience required


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